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Configurable Business Manager
Germantown, WI / Menomonee Falls, WI / Milwaukee, WI
Job Description
Want to own the company you work for? Western Building Products is looking for dedicated employee owners!
We are looking for highly motivated, hard-working, and dependable individuals with a desire to join a dynamic team in a fast-paced environment!
The Company
Western Building Products Inc. is a growing company and is one of the largest distributors of millwork products in the Midwest. Headquartered in Milwaukee, Wisconsin, we employ 200+ people in two facilities. We are proud to provide world-class quality millwork products and services together with outstanding customer service to the construction, commercial, and remodeling markets. Western Building Products is a 100% employee-owned company.
Benefits as an Employee Owner
Summary: The Configurable Business Manager will play a crucial role in optimizing our configure, price, and quote (CPQ) processes to facilitate the seamless customization of our products for our customers. This role is responsible for the implementation, configuration, and maintenance of our CPQ system (OneSource) to ensure accurate and efficient quoting processes. You will collaborate with cross-functional teams, including Sales, Product Management, Customer Service, Operations, and Systems, to gather requirements and deliver solutions that streamline the quoting and proposal generation processes.
Duties and Responsibilities include the following. Other duties may be assigned.
Directly oversees employees within the OneSource team. Carries out managerial responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Qualifications:
To perform this job successfully, an individual must have strong understanding of CPQ tools, systems, and configurations. Must be able to perform each essential duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education/Experience:
A thorough knowledge of company policies, company processes, and product, along with the market and application of the product, are a must. In addition, experience leading teams and developing people is required.
Knowledge, Skills, and Other Abilities:
We are looking for highly motivated, hard-working, and dependable individuals with a desire to join a dynamic team in a fast-paced environment!
The Company
Western Building Products Inc. is a growing company and is one of the largest distributors of millwork products in the Midwest. Headquartered in Milwaukee, Wisconsin, we employ 200+ people in two facilities. We are proud to provide world-class quality millwork products and services together with outstanding customer service to the construction, commercial, and remodeling markets. Western Building Products is a 100% employee-owned company.
Benefits as an Employee Owner
- Competitive starting wage with opportunity to progress
- Excellent benefits including Health, Dental, and Vision coverage
- Participation in Employee Stock Ownership Plan – wealth accumulation
- Monthly Bonus program
- Vacation, Holidays, and other Employee Benefits
Summary: The Configurable Business Manager will play a crucial role in optimizing our configure, price, and quote (CPQ) processes to facilitate the seamless customization of our products for our customers. This role is responsible for the implementation, configuration, and maintenance of our CPQ system (OneSource) to ensure accurate and efficient quoting processes. You will collaborate with cross-functional teams, including Sales, Product Management, Customer Service, Operations, and Systems, to gather requirements and deliver solutions that streamline the quoting and proposal generation processes.
Duties and Responsibilities include the following. Other duties may be assigned.
- Stay current with CPQ industry best practices and emerging technologies.
- Identify and implement opportunities for process improvement and efficiency gains in CPQ workflows.
- Work closely with Sales to understand the customer experience of OneSource as a customer-facing tool and enhancements to improve their experience.
- Coordinate with Product Management and Sales for catalog enhancement, changes, or new product launches.
- Oversee testing of OneSource to support platform upgrades, catalog projects, and new product launches.
- Supervise the management of user/group security settings, product catalogs, and configuration rules within OneSource.
- Administer consistent catalog update schedules and provide clear communications to minimize disruption to all customers.
- Provide training to internal and external customers as needed to maximize the advantages of OneSource.
- Engage with Operations and Systems by understanding how information flows from OneSource to other systems and communicate with managers of those systems when changes are required.
- Act as the main point of contact for OneSource related inquiries and issues.
- Manage the scope, priority, and timelines of OneSource related projects to meet business requirements
- Identify and maintain key performance indicators (KPI’s)to maximize OneSource functionality and utilization.
- Act as the main point of contact between Western and Paradigm Software to maximize use of the software platform capabilities and understand the impact of upgrades on the OneSource product.
- Any other projects that could be created to the benefit of the company and agreed upon with the Product Manager.
- Offers respect to all in the work environment, adheres to high personal standards of acceptance, reliability, openness, and consistency of action.
- Supports and enforces the company policies and the employee handbook. Maintains high ethical standards within the department.
Directly oversees employees within the OneSource team. Carries out managerial responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Qualifications:
To perform this job successfully, an individual must have strong understanding of CPQ tools, systems, and configurations. Must be able to perform each essential duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education/Experience:
A thorough knowledge of company policies, company processes, and product, along with the market and application of the product, are a must. In addition, experience leading teams and developing people is required.
Knowledge, Skills, and Other Abilities:
- Excellent communication and interpersonal skills while demonstrating trust and respect for others
- Ability to train, mentor, and motivate staff
- Has a flexible style, is receptive to change, adjusts with ease
- Action oriented, drives to achieve, pursues opportunities
- Written and oral communication skills
- Ability to multi-task, allocates time efficiently to the most important issues.
Please submit your resume online or complete an application at 7007 N 115th Milwaukee, WI 53224. We are an Equal Opportunity Employer.
Job Summary
Company
Employment Term and Type
Regular, Full Time
Salary and Benefits
We offer outstanding and affordable health insurance. We have one of the nation’s best employee stock ownership plans (ESOP). 100% employee owned company.
Required Education
Associate Degree
Required Experience
3+ years
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