Department: SoC Administration
Salary/Grade: ITS/79

Job Summary:

Completes system installation and management, system monitoring and performance tuning, diagnostics and troubleshooting, user support coordination, backup and storage management, data center maintenance, and other related tasks.

Specific Responsibilities:

Strategic Planning

• Provides recommendations regarding infrastructure planning and budgeting.

Administration

• Ensures data/media recoverability by implementing a schedule of system backups and database archive operations.
• Supports media management through internal methods and procedures or through offsite storage and retrieval services.
• Develops and promotes standard operating procedures.
• Conducts routine infrastructure audits to ensure compliance with established standards, policies, and configuration guidelines.
• Develops and maintains a comprehensive infrastructure configuration database/library of all supporting documentation.
• Creates and maintains user accounts, security, permissions, and file systems in accordance with standards and operational requirements

Development

• Performs infrastructure installations and upgrades.
• Schedules installations and upgrades and maintains them in accordance with established IT policies and procedures.

Performance

• Monitors and tunes the system to achieve optimum performance levels.
• Ensures infrastructure integrity by evaluating, implementing, and managing appropriate solutions.
• In collaboration with system administrators, performs ongoing support and maintenance for systems and related applications.
• Prioritizes, troubleshoots and resolves issues.

Miscellaneous

Performs other duties as assigned.

Minimum Qualifications:

• Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree in a major such as computer science, information technology, or related; OR appropriate combination of education and experience.
• 2 years system administration or other relevant experience required.

Target hiring range for this position will be between $77,958 - $97,000 per year. Offered salary will be determined by the applicant's education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data

Benefits:
At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at to learn more.

Work-Life and Wellness:
Northwestern offers comprehensive programs and services to help you and your family navigate life's challenges and opportunities, and adopt and maintain healthy lifestyles.
We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at to learn more.

Professional Growth & Development:
Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you're interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at to learn more.

Northwestern strongly recommends COVID-19 vaccinations and boosters for people who can obtain them as a critical tool for minimizing severe illness. More information can be found on the webpage.

The Northwestern campus sits on the traditional homelands of the people of the Council of Three Fires, the Ojibwe, Potawatomi, and Odawa as well as the Menominee, Miami and Ho-Chunk nations. We acknowledge and honor the original people of the land upon which Northwestern University stands, and the Native people who remain on this land today.

Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Click for information on EEO is the Law.

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