SCOPE OF ROLE

The Commercial Operations Specialist will be responsible for comprehensive day-to-day support and collaboration required to deliver digital products and services to our customers. This role will be a primary contact for the Perceptiv Sales and Reliability Services teams to successfully quote, order, and fulfill on Perceptiv products and services. Additionally, this individual will play a key role in the development and continuous improvement of the quotation and order processing value streams.

RESPONSIBILITIES

• Develop formal quotes for digital products and services opportunities, including ERP entry and customer-facing documentation creation, in collaboration with internal RegalRexnord and Perceptiv teams.
• Implement and execute order entry procedure, ensuring thorough and accurate project documentation in ERP systems and services management consoles.
• Participate in the development of customer service procedures, policies and standards for continued improvement while working with management on customer care initiatives.
• Serve as customer contact during installation planning period, coordinating onsite schedules and compiling information needed from customer.
• Own ongoing maintenance of accurate project backlog and recurring contracts to drive fulfillment excellence and customer retention in collaboration with Perceptiv teams.
• Assist with intercompany order fulfilment, financial recognition, and reporting.
• Develop and implement processes to accurately maintain customer data in online platform.
• Review Reliability Reports for potential core product opportunities.
• Utilize Product Information Management system to provide equipment recommendations to platform users.
• Compile and publish monthly metrics to department stakeholders to measure key performance indicators, and business results.
  

QUALIFICATIONS

• Minimum of an Associates Degree, and 3+ years of relevant experience in customer service, sales, or estimating, preferably in a manufacturing or technical industry.
• Proficient in Microsoft Office products.
• Experience with SAP (or other ERP systems) preferred.
• Understanding of CRM system, preferably Salesforce, preferred.
• Strong interpersonal and communication skills both in writing and verbally.
• Highly detail oriented.
• Takes proactive approach to communication and problem solving.
• Collaborative and flexible team player able to influence cross functional groups to reach common goals.

• Medical, Dental, Vision and Prescription Drug Coverage

• Spending accounts (HSA, Health Care FSA and Dependent Care FSA)

• Paid Time Off and Holidays

• 401k Retirement Plan with Matching Employer Contributions

• Life and Accidental Death & Dismemberment (AD&D) Insurance

• Paid Leaves

• Tuition Assistance

Regal Rexnord's 30,000 associates around the world help create a better tomorrow by providing sustainable solutions that power, transmit and control motion. The Company's electric motors and air moving subsystems provide the power to create motion. A portfolio of highly engineered power transmission components and subsystems efficiently transmits motion to power industrial applications. The Company's automation offering, comprised of controls, actuators, drives, and small, precision motors, controls motion in applications ranging from factory automation to precision control in surgical tools.

The Company's end markets benefit from meaningful secular demand tailwinds, and include factory automation, food & beverage, aerospace, medical, data center, warehouse, alternative energy, residential and commercial buildings, general industrial, construction, metals and mining, and agriculture.

Regal Rexnord is comprised of three operating segments: Industrial Powertrain Solutions, Power Efficiency Solutions, and Automation & Motion Control. Regal Rexnord is headquartered in Milwaukee, Wisconsin and has manufacturing, sales and service facilities worldwide. For more information, including a copy of our Sustainability Report, visit .

Regal Rexnord is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity, age, ancestry, national origin, marital status, citizenship status (unless required by the applicable law or government contract), disability or protected veteran status or any other status or characteristic protected by law. Regal Rexnord is committed to a diverse and inclusive workforce. We are committed to building a team that represents diverse and inclusive backgrounds, perspectives, and skills. If you'd like to view a copy of the company's affirmative action plan or policy statement, please email . If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail .

Equal Employment Opportunity Posters

Notification to Agencies: Please note that Regal Rexnord Corporation and its affiliates and subsidiaries ("Regal Rexnord") do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement or similar contract and approval from HR to submit resumes for a specific requisition, Regal Rexnord will not consider or approve payment to any third-parties for hires made.