What We Do

Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance clients. We're a business unit within Milliman, Inc., a respected consultancy with offices around the world.

Candidates who have their pick of jobs are drawn to IntelliScript's entrepreneurial and collaborative culture of innovation, excellence, exceptional customer service, balance, and transparency. Every single person has a voice in our company, and we challenge each other to push the outer limits of our full, diverse potential. And, we've shown sustained growth that ensures you'll have room to grow your skillset, responsibilities, and career.

Our team is smart, down-to-earth, and ready to listen to your best ideas. We reward excellence and offer competitive compensation and benefits. Visit our for a closer look at our company, and learn more about our cultural values .

Milliman invests in skills training and career development, and gives all employees access to a variety of learning and mentoring opportunities. Our growing number of Milliman Employee Resource Groups (ERG's) are employee-led communities that influence policy decisions, develop future leaders, and amplify the voices of their constituents. We encourage our employees to give back to their varied professions, including leadership in professional organizations. Please visit our to learn more about Milliman's commitments to our people, diversity and inclusion, social impact, and sustainability.

What this position entails

The Director of Solutions Consulting leads IntelliScript's innovative and productive Solutions Consulting team reporting directly to a Managing Director. Collaborating with various teams (in particular sales) across the company, this Director will be instrumental in facilitating the growth and optimal use of our decision support software and fulfilling the specific needs of each client. Our proven decision support software products (Irix and Curv) are being adapted to incorporate and interpret electronic health record data and medical claims data, in addition to our existing pharmacy claims data and other sources. The Director will manage our teams responsible for proof-of-concept client studies from design and execution to presentation back to our clients and prospects. They will also manage thought leadership initiatives as well as collaborate with industry partners.

In this external-facing role, the right person for our team will bring professional experience from a variety of settings and perspectives, a passion for leveraging data and complex analysis to solve the right business questions, a deep understanding of actuarial analysis and operations, demonstrated leadership qualities and an entrepreneurial spirit. This unique opportunity will put your actuarial knowledge, industry expertise, business acumen, and leadership skills to immediate use in a professional services environment.

What you'll be doing

• Initiate, clearly articulate, implement and lead solutions consulting strategy, vision, direction, team composition and thought leadership within IntelliScript and collaborate with sales, relationship management, clinical and product teams across Milliman
• Closely coordinate with product teams and leadership to understand business needs, communicate the value of solutions consulting, and appropriately prioritize the team roadmap
• Maintain actuarial professionalism by providing a fair and balanced view to clients aligning with ASOPs.
• Uphold quality risk management (QRM) principles for peer reviewing study and marketing content, documentation, and client communication
• Initiate, develop, and implement process and process improvements to optimize efficiencies across proof-of-concept teams
• Utilize knowledge of mortality and morbidity data to assist teams with their development initiatives and client support activities
• Apply extensive actuarial operations knowledge and sound leadership skills to advance product innovation, new revenue streams, client relationships, and staff versatility
• Hire, train, onboard and manage team leads and individual contributor reports
• Foster industry presentation and publishing opportunities for team

Additional Deliverables

• Manage and lead solutions consulting teams
• Initiate, prioritize, and provide support and direction on projects
• Support team leads in training and onboarding of new team members
• Supervise and foster professional growth of team members
• Be accountable for the successful completion of team initiatives (e.g. client-specific deliverables, product positioning and marketing campaigns)
  • Drive operational efficiencies (turnaround times, etc.) of study processes while maintain high quality
• Guide teams in understanding complex health data systems and how to leverage those systems to meet client and market needs
• Be responsible for written and verbal consultation to clients, providing actuarial and product expertise in a business frame of reference

What we need

• Actuarial accreditation (e.g. ASA, FSA, MAAA) in good standing
• Published insurance industry thought leadership articles, past speaking engagements, etc.
• Past leadership, mentorship, and management experience
• Creative and dynamic thinking for complex and ambiguous problems
• Proven track record for creating new processes, products and connections
• Sound business acumen and strategy execution
• Proficiency with Microsoft Outlook, Word, Excel, PowerPoint, OneNote, and Project Management software

What you bring to the table

• Focused on results and able to explain findings in a way that answers business problems
• Able to unearth client needs, conduct analysis, and present a resolution
• Constructive, "can do" approach to overcoming obstacles
• Proven leadership abilities
• Proficient in navigating complex organizational communication
• Articulate and professional when speaking with clients as well as with colleagues
• Allows small teams to thrive without micromanagement
• Strong work ethic, willing to pitch in wherever needed
• Seeks out peer review and input from others, able to absorb and learn from constructive criticism
• Shares insights and opportunities and delegates responsibilities appropriately
• Excellent verbal and written communication skills

Wish list

• Deep understanding of IntelliScript's operations, medical and prescription data, Irix rule engine and Curv suite
• Experience presenting Irix content information to C-suite decision-makers
• Continuous appetite to challenge intellect, learn, grow, remain productively curious
• Successful track record of completing product development initiatives and navigating complex client relationships

Location

The expected application deadline for this job is July 31, 2024. This position is open to remote work. Applicants must be willing to travel to the Milliman office in Brookfield, WI as needed and travel nationwide for meetings, conferences, and team events (up to 20%).

The salary range is $107,000 to $261,000, depending on a combination of factors, including but not limited to education, relevant work experience, qualifications, skills, certifications, location, etc. In addition, we offer a signicant performance-based bonus plan, prot sharing, and generous benets.

• If experienced with an ASA equates to 20 - 29 years of relevant experience the salary range for this position is $107,000 - $224,000 depending on relevant factors, including but not limited to education, work experience, certifications, location, etc.
• If experienced with an FSA equates to 20 - 29 years of relevant experience the salary range for this position is $125,000 - $261,000 depending on relevant factors, including but not limited to education, work experience, certifications, location, etc.

Milliman Benefits (Full time U.S. positions only)

At Milliman, we focus on creating an environment that recognizes - and meets - the personal and professional needs of the individual and their family. We offer competitive benefits which include the following based on plan eligibility:

• Medical, dental and vision coverage for employees and their dependents, including domestic partners
• A 401(k) plan with matching program, and profit sharing contribution
• Employee Assistance Program (EAP)
• A discretionary bonus program
• Paid Time Off (PTO) starts accruing on the first day of work and can be used for any reason; fulltime employees will accrue 15 days of PTO per year, and employees working less than a fulltime schedule will accrue PTO at a prorated amount based on hours worked
• Family building benefits, including adoption and fertility assistance and paid parental leave up to 12 weeks for employees who have worked for Milliman for at least 12 months and have worked at least 1,250 hours in the preceding 12-month period
• A minimum of 8 paid holidays
• Milliman covers 100% of the premiums for life insurance, AD&D, and both short-term and longterm disability coverage
• Flexible spending accounts allow employees to set aside pre-tax dollars to pay for dependent care, transportation, and applicable medical needs

Equal Opportunity

All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran