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Genex Service LLC
Social Security Disability Rep. - EST
US--Remote
Job ID: 24-16703
Type: Regular Full-Time
# of Openings: 1
Category: Customer Service & Support
Mitchell International, Inc.
Overview
The Enlyte Family of Businesses
Mitchell | Genex | Coventry
Enlyte is the parent brand of Mitchell, Genex and Coventry, an organization unlike any other in the Property & Casualty industry, bringing together three great businesses with a shared vision of using technology innovation, clinical services and network solutions to help our customers and the people they serve. Our suite of products and services enable our employees to help people recover from challenging life events, while providing opportunities for meaningful impact and career growth.
Responsibilities
You Must be in Eastern Time Zone
- Serves as the first contact for potential claimants and client companies prior to the start of GENEX's Social Security Disability representation services.
- Makes initial contact to individuals to sell and explain services while also providing excellent customer service to insure claimants understand the SSDI process
- Explains how SSDI works with the individual's current Long Term Disability policy.
- Fields calls and leads, screens potential clients for Social Security eligibility, explains services provided, and determines if the claim will be accepted.
- Sends GENEX's representation packet to potential claimants. Explains forms to the claimant and follows up persistently in order to have the forms returned.
- Reviews initially received claims from LTD carriers to evaluate the feasibility of the claim for SSDI eligibility
Qualifications
Minimum Education: High School diploma required; some college preferred
Experience: Customer service experience with claimants, client companies, and/or corporate personnel preferred. Experience with 1696 Social Security forms strongly preferred. Bilingual in Spanish preferred.
Minimum Qualifications: Ability to multitask effectively in a fast paced environment, strong organization skills, excellent written and verbal communication and customer relations skills, ability to adhere to schedules and follow departmental procedures within set time frames, ability to prioritize and work independently and as part of a team.
Benefits
We're committed to supporting your ultimate well-being through our total compensation package offerings that support your health, wealth and self. These offerings include Medical, Dental, Vision, Health Savings Accounts / Flexible Spending Accounts, Life and AD&D Insurance, 401(k), Tuition Reimbursement, and an array of resources that encourage a lifetime of healthier living. Benefits eligibility may differ depending on full-time or part-time status. The expected base pay for this position ranges from $18 - $19 hourly and will be based on a number of additional factors, including skills, experience, and education. The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Don't meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. #LI-MC1 #LI-Remote
Salary: $18 - $19 hourly
Please see job description
PI238706255