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Itron is a leader in utility solutions with one of the largest connected platforms and install base in the energy, water and smart city sectors. Our standards-based platform underpins a broad ecosystem of technology partners, creating high-performing solutions addressing DER, smart community and grid edge visibility and management use cases.
The Partner Management team is responsible for recruiting, onboarding, contracting and ongoing management of technology partners, whose products are integrated with the Itron platform, and business partners, who influence and advise our customers. As a senior Partner Manager, you will play a critical role in the recruiting and management of information technology communications partners who enable Itron to deliver innovative connectivity to our customers and grow our revenue. This role will be focused on communications technology and services providers primarily in the cellular space including Mobile Network Operators, Mobile Virtual Network Operators, private cellular solution providers, and enabling networking equipment providers. Our Partner Management team works with a broad range of internal groups, including legal, product management, R&D, procurement, partner marketing, sales, technical support, operations, and finance, giving you high visibility and impact across our three product business units: Devices, Networked Solutions and Outcomes.
Duties & Responsibilities:
As part of the partner management team you will:
- Actively manage business and/or technology partners to enable innovative customer solutions and grow partner and Itron revenue.
- Work directly with product management to support line of business partnering strategy and goals.
- Participate in partner recruiting activities.
- Lead partner risk assessment process, implement risk mitigations actions where required.
- Manage the contracting process and negotiations with the partners.
- Track customer opportunities with partner solutions, ensuring accurate partner and internal forecasts.
- Flag roadblocks to partner success and support the resolution of those roadblocks with stakeholders.
- Support the refinement of the technology partner lifecycle process required to deliver on the dynamic and rapidly expanding partner ecosystem.
- Utilize and support the evolution of partner and performance management tracking tools.
- Actively and effectively communicate partner status and other partner content across multiple platforms and for multiple purposes. This may include tools like Yammer, Sharepoint, Salesforce, and Microsoft Teams.
Required Experience & Skills:
This position requires a minimum of 5 years of technology partner management.
- Experience with cellular communications technologies and cellular providers is required.
- Experience with deployment of telecommunications, wireless or other networks and products and/or enterprise scale software systems is desired.
- Working knowledge of the utility industry and metering network communications is desired.
- Ability to independently learn and develop associated knowledge and skills.
- Demonstrated leadership, analytical, organizational, and communication skills.
- Demonstrated ability to organize, prioritize and manage multiple tasks and concurrent projects.
- Demonstrated strong collaboration skills and team player, cross-functional contributor and leader.
- Strong written and verbal communication and executive presentation skills with the ability to represent the Partner Management team across the company.
- Strong listening skills with the ability to identify basic issues and manage mitigation activities.
- Demonstrated selling skills is a benefit.
- Ability to ramp effectively and take ownership during ambiguous and time sensitive situations.
- Familiarity with products like Teams, Viva Engage, Sharepoint and Salesforce.
Education: Bachelor's degree in a related technical field is preferred. Advanced degree an asset, MBA preferred. Equivalent experience will be considered.
Certifications: PMP preferred
Travel: less than 20% travel is expected
Physical Demands: This is a typical office job, with no special physical requirements or unusual work environment.
Itron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees. If you are excited about this role but your past experiences don't perfectly align with every requirement, we encourage you to apply anyway. In the end, you may be just who we are looking for!
The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills and experience. Liberty Lake, WA: The base salary is $125,000 - $215,000. This position also includes a competitive benefit package including; financial, social, health and wellbeing programs, paid vacation, 401k matching, employee stock purchase program, hybrid work schedule, and more! This position is eligible for our annual bonus program. This position is eligible for our annual equity grant program.
Itron is proud to be an . If you require an accommodation to apply, please contact a recruiting representative at 1-800-635-5461 or email .
Itron enables utilities and cities to safely, securely and reliably deliver critical infrastructure solutions. We provide smart networks, software, services, meters, and sensors to better manage electricity, gas, water and city services. We are dedicated to creating a more resourceful world.
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Itron is an Equal Opportunity, Affirmative Action Employer. Qualified applicants are considered without regard to race, color, religion, sex, age, national origin, citizenship, sexual orientation, marital status, pregnancy, medical condition, veteran status, disability, genetic information, gender identity or other characteristics protected by law.