Recognized as a Milwaukee Journal Sentinel Top Workplace for 12 consecutive years, including three years of being honored as number one! Join us at West Bend, where we believe that our associates are our greatest asset. We hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation. Your diversity of thought, experience, and knowledge are valued. We're committed to fostering a welcoming culture, offering you opportunities for meaningful work and professional growth. More than a workplace, we celebrate our successes and take pride in serving our communities.

PLEASE NOTE: TO BE CONSIDERED FOR THIS OPPORTUNITY, YOU MUST CURRENTLY RESIDE IN THE DES MOINES/CEDAR RAPIDS AREA.

Handle complex property claims with minimal supervision and guidance from the manager. Utilize current Claims technology including Xactimate. Research and formulate a basis on which coverage decisions will be made, conduct thorough investigations, evaluate damages and liability. Negotiate settlements with insureds, claimants and attorneys. Responsibilities also include active file management, ensuring proper reserving, participation in training activities, presentation of claims to Committee and supervision of litigated files. Serve as a mentor for others in the team or department. Consistently exhibit a high level of customer service and adherence to department audit guidelines.

Preferred Experience and Skills

Proficiency with computers and current technology Interpersonal skills
• Negotiation skills and problem solving skills
• 2+ years experience handling large and complex property claims
• Oral and written communication skills

Preferred Education and Training

• Bachelor's degree in Business, Insurance or related field
• Associate in Claims designation
• Associate in General Insurance designation
• CPCU coursework or other continuing education

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West Bend provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, and promotion.