As part of the Johnson Financial Group Family, you'll experience a welcoming culture unlike any other that inspires, challenges, and empowers associates to give their best in the communities where they work and live. We're proud to be Wisconsin's largest privately held, financial services institution with strong values, engaged associates, and a culture of development and collaboration. No matter where you are in your career journey, here you can get involved and make a difference.

Mortgage Processors are passionate about delivering high quality service and product. They are responsible for processing real estate mortgage loans in accordance with established guidelines and regulatory requirements.

What sets us apart:

• Our company size is ideal - we are big enough to have the bells and whistles similar to those of larger institutions, yet small enough to deliver personalized service which allows our associates to have a personal impact.
• We have local lenders rooted in the communities we serve, paired with local processing, underwriting and servicing. We have a great team atmosphere.
• We have an exceptionally talented and dedicated mortgage team enabled by technology and infrastructure.
• We pride ourselves on providing a superior customer experience which is attributed to the collaborative work relationships between the sales and operations teams.

Key Responsibilities:

• Manages Loan Officer Pipeline to confirm all regulatory requirements are met.
• Prioritizes workload to manage timely submission of loan files to underwriting; track files and clear underwriting conditions to meet all expected closing dates.
• Ensures timely receipt and proper completion of all loan documents in accordance with established procedures while communicating regularly with Loan Officers and clients to keep all parties updated on status.
• Orders third-party services and documents, as applicable. Conducts timely review of all documentation for accuracy and completeness; follows up on outstanding items, as required.
• Prepare, review and deliver all customer notifications for withdrawn and denied loans.
• Work closely with all third party vendors and internal business partners to research and resolve transaction concerns.
• Confirm adherence and compliance with all applicable bank, regulatory and investor

Qualifications and Benefits:

• High school diploma or equivalent.
• Previous mortgage experience a plus.
• Ability to handle multiple tasks and demonstrate flexibility with industry changes and job responsibilities with strong attention to detail and ability to meet deadlines.
• Strong PC skills including working knowledge of Microsoft Office Word and Excel; experience with a mortgage loan origination operating system preferred.
• Eligible for our company profit sharing bonus.
• As a birthday present, enjoy your birthday off - paid!

Our culture embraces diversity, equity, & inclusion; one where everyone feels valued and heard. For more information on JFG's culture and diversity efforts, including our employee resource groups, please visit our Career Website.