Greets customers in a professional manner. Assists pharmacist (under direct supervision) with filling new and refill prescriptions. Processes and enters patient demographic and insurance information into the computer system accurately. Answers and forwards phone messages properly. Restocks inventory and provides general maintenance of stock area (including cleaning/dusting shelves, monitoring dates on inventory). Delivers to customers with proper payment collections. Accurately prepares daily bank deposit.

• Full time Outpatient Pharmacy Tech Opportunity
• Variable Hours - No nights or weekends
• We are open M-F 8:30a-6:30p

Mercyhealth is committed to offering our partners a best place to work and continually evaluates new programs and benefits. We have been recognized locally, regionally and nationally for helping our workers achieve a work/life balance through benefit offerings and innovative programs. Our unique workplace Culture of Excellence is built upon:

• Employee engagement, empowerment and growth
• Teamwork toward our common goal - providing exceptional health care services with a passion for making lives better
• An atmosphere of caring and quality that cascades throughout the organization

• Receive and store Pharmacy inventory and supplies.
• Pharmacy software knowledge to be able to process most new and refill prescription orders.
• Prepare prescription to be checked by Pharmacist through retrieving products from inventory, counting out correct volumes, and applying labels according to supervising Pharmacist' instructions.
• Thorough knowledge of Point of Sale cash registers resulting in accurate end-of-day balancing.
• Cleans equipment, shelves, countertops, sinks and anything else to maintain a clean working environment.

Culture of Excellence Behavior Expectations

To perform the job successfully, an individual should demonstrate the following behavior expectations:

Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals.

Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions.

Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals.

Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.

Education and Experience

High School Diploma or equivalent.
Graduate of a pharmacy technician program preferred.

Certification and Licensure

Pharmacy Technician Licensure required
Pharmacy Technician Certification Board required within twelve months of hire.

Skills and Abilities
Computer skills
Good interpersonal skills
Good interpretive/analytical skills for medication dosage calculations, etc.

Special Physical Demands

The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly required to stand. The employee is frequently required to walk; use hands to feel, finger, handle, or grasp items for fine motor skills; reach with hands and arms, and talk/ hear. Must be able to crouch or squat to reach items. The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.

Level of Supervision

Work is performed according to specific procedures and methods, but the incumbent must make minor decisions in order to adapt to routine situations.

Supervises

N/A