Freight Audit and Claims Analyst
Milwaukee, WI 
Posted 7 days ago
Job Description
Freight Audit and Claims AnalystThe Company

Zurn Elkay Water Solutions Corporation is a thriving, values-driven company focused on doing the right things. We're a fast growing, publicly traded company (NYSE: ZWS), with an enduring reputation for integrity, giving back, and providing an engaging, inclusive environment where careers flourish and grow.

Named by Newsweek as One of America's Most Responsible Companies and an Energage USA Top Workplace, at Zurn Elkay Water Solutions Corporation, we never forget that our people are at the center of what makes us successful. They are the driving force behind our superior quality, product ingenuity, and exceptional customer experience. Our commitment to our people and their professional development is a recipe for success that has fueled our growth for over 100 years, as one of today's leading international suppliers of plumbing and water delivery solutions.

Headquartered in Milwaukee, WI, Zurn Elkay Water Solutions Corporation employs over 2800 employees worldwide, working from 24 locations across the U.S., China, Canada, Dubai, and Mexico, with sales offices available around the globe. We hope you'll visit our website and learn more about Zurn Elkay at

If you're ready to join a company where what you do makes a difference and you have pride in the work you are doing, talk to us about joining the Zurn Elkay Water Solutions Corporation family!

Job Description

The Freight Audit and Claims Analyst reports to the Logistics Systems & Analytics Manager and will be responsible for freight audit and payment, reviewing invoices, ensuring accurate and timely payment. This role will also be responsible for understanding and monitoring all pricing characteristics for domestic and international modes of transportation (LTL, FTL, parcel, intermodal, import LCL, import FCL, export LCL, and export FCL). This role will additionally be the main point of contact for supporting our carrier relationships.

This position will be based at Zurn Elkay's corporate headquarters, which is based in Milwaukee, WI.

Key Accountabilities

  • Review current freight vendors and potential new vendors to ensure they meet our requirements.

  • Audit carriers' freight bills to ensure they are accurately billing.

  • Coordinates with Accounting and 3rd party Freight Payment company to review and address carrier aging statements.

  • File freight claims direct with carriers.

  • Support carrier relationships including: Onboarding, score cards, QBR's, and other carrier related responsibilities.

  • Administrative maintenance within the TMS (this will be password resets, user creation, carrier setup, etc).

  • Maintain an understanding of accounting procedures and financial conditions.

  • Ensure all administrative requirements are completed in a timely manner.

  • Negotiate/coordinate costs associated, and post changes as needed.

  • Process non-compliant freight bills while working in conjunction with accounts payable.

  • File freight claims utilizing 3rd party freight claims management software.

  • Investigate each claim by gathering information, conducting interviews and research, reviewing reports and related bills.

  • Complete freight claim paperwork with transportation provider, paper or electronic.

  • Ensure timely and effective claims resolution.

  • Perform other duties as assigned.


  • Bachelor's degree in Supply Chain, Logistics, Business, or related field preferred. Equivalent experience accepted in lieu of education.

  • 2+ years' experience in relevant Supply Chain or Logistics role

  • Ability to review contracts and verify terms and conditions

  • Microsoft Office Suite (Excel, PowerPoint, Outlook)

  • Task oriented, problem solver, and multi-tasker

  • Ability to follow standard operation procedures with little to no oversight

  • Enjoy working in a team environment but follow through on own deliverables on a daily basis

  • Strong verbal and written communication skills

  • Basic Math and Accounting skill.

Capabilities and Success Factors

  • Decision Quality - Making good and timely decisions that keep the organization moving forward.

  • Manages Complexity - Making sense of complex, high quantity and sometimes contradictory information to effectively solve problems.

  • Drives Results - Consistently achieving results, even under tough circumstances.

  • Manages Conflict - Handling conflict situations effectively, with a minimum of noise.

  • Plans & Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals..

Total Rewards and Benefits
  • Competitive Salary
  • Medical, Dental, Vision, STD, LTD, AD&D, and Life Insurance
  • Matching 401(k) Contribution
  • Health Savings Account
  • Up to 3 Weeks Vacation
  • 12 Paid Holidays
  • Annual Bonus Eligibility
  • Educational Reimbursement
  • Matching Gift Program

**THIRD PARTY AGENCY: Any unsolicited submissions received from recruitment agencies will be considered property of Zurn Elkay, and we will not be liable for any fees or obligations related to those submissions.**

Equal Opportunity Employer - Minority/Female/Disability/Veteran


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
2+ years
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