Major Responsibilities:

• Coordinates physician(s) schedule to accommodate needs of patients and the practice. Verifies daily provider schedules, implements daily changes and prioritizes schedule change requests.
• Manages the clinic schedule. Follows-up on missed appointments.
• Provides clerical support to the practice, nurses and physicians.
• Schedules procedures at multiple facilities. Confirms procedure, facility, date and time with patient.
• Schedules pre-op lab tests and delivers any special instructions to patients.
• Notifies PCP of scheduled procedures, test results, etc.
• Assists and coordinates managed care duties/referral management. Completes appropriate referral forms.
• Sends/faxes completed forms and packets for patients to surgery facilities.
• Facilitates written orders and correspondence for patients.
• Obtains and enters accurate patient information and lab results into EMR.

Licensure, Registration, and/or Certification Required:

• None Required.

Education Required:

• High School Graduate.

Experience Required:

• Typically requires 1 year of experience in healthcare medical terminology.

Knowledge, Skills & Abilities Required:

• Computer experience.
• Good communication skills.
• Good organizational skills.
• Can perform basic calculations.

Physical Requirements and Working Conditions:

• Exposed to normal office environment.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.