Dir Qlty Cmty Svc
Milwaukee, WI 
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Posted 1 month ago
Job Description

At Children's Wisconsin, we believe kids deserve the best.

Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.

We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.

Please follow this link for a closer look at what it's like to work at Children's Wisconsin:

Provides dynamic and strategic leadership for performance management processes, including continuous quality improvement and staff and client safety activities across both Child Well-Being and Community Health & Education departments. Grounded in our use of the Plan, Do, Study, Act (PDSA) model for quality improvement and just culture principles for review of safety events, stays current on innovations in quality and safety within the medical and community-based program environments and brings innovation into our processes. Provides leadership to the quality and safety team to ensure we have and maintain an infrastructure of data management and reporting, which allows active program leadership to track, monitor and report program process and outcome measures and provides the technical support to maximize impact through change efforts. Prioritizes client and staff safety while contributing to the identification of improvement opportunities across all areas. Leverages and works in collaboration with Children's Wisconsin System resources to support our work. Leads Community Services relationship with IS in ensuring system level support for our data management, data reporting and data analysis needs. Serves as a subject matter expert and consultant for program leaders across both programmatic departments.

  • Bachelor's degree in quality, safety, business or related field.
  • Master's degree in business, quality management project management or related field
  • Five years of experience in Performance and Quality Improvement including: experience in the design, implementation, and project management of quality improvement efforts with demonstrated success.
  • Requires 3 years of management experience in non-profits or quality.
  • Exhibits guiding behaviors that reflect Children's values and support our mission and vision.
  • Demonstrated knowledge of data design, management, data reporting and data analysis with a focus on basic measures used in QI efforts.
  • Advanced skillset in Microsoft Office, particularly Excel
  • Proven demonstrated knowledge of community service-based service delivery and non-profit management
  • In-depth knowledge of accreditation and certification requirements and standards.
  • Excellent communication and coaching skills to interact effectively with employees, managers and administrative staff.
  • Demonstrated experience in safety science and uses data for continuous quality improvement,
  • Strong interpersonal and execution skills necessary to effectively interact with and influence others.
  • Analytic skill that is conceptual, as well as, practical.
  • Exceptional attention to detail and the ability to resolve complex problems in a fast-paced innovative environment.
  • Travel required.
  • Certification or other additional training in quality improvement and or program evaluation.
  • Public agency/private partnership experience preferred.

Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.

Certifications/Licenses:

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
5+ years
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