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Network Support Specialist
Join a fourth-generation family business with a rich history spanning over ninety years.
Brooklyn Park, MN
Job Description
COMPANY: Scherer Bros. Lumber Co.
LOCATION: Brooklyn Park, MN Corporate Office
Do you have a passion for technology and a strong desire to make a significant contribution to a dynamic IT team? We are currently looking for a Network Support Specialist to join our team here at Scherer Bros. Lumber Co. In this role, you'll be vital in supporting and securing our network infrastructure. If you're a proactive problem solver with hands-on technical expertise, we'd love to hear from you!
POSITION SUMMARY: Responsible for assisting the senior network administrator in proactively managing the Scherer Bros Lumber Co. voice and data network to provide a responsive, stable, and secure computing environment.
ESSENTIAL FUNCTIONS:
- Participate in and/or direct the design, installation, configuration, maintenance, and troubleshooting of network servers and other related hardware/software
- Conduct implementation activities for hardware and software with an understanding of well-planned testing methods
- Provide network troubleshooting of switches/routers/firewalls/premise wiring
- Provide backup support for VOIP phone system
- Administer network permissions and security on all appropriate platforms and adhere to requirements for confidentiality
- Assist with the development of I/T standards, written procedures, and training materials
ADDITIONAL RESPONSIBILITIES:
- Demonstrate a positive company image in attitude, dialogue, and appearance
- This position will occasionally require work hours beyond the normal workday based on the demands of the business. It has a moderate to high demand for tight deadlines
- Gain a general understanding of application software and hardware outside the immediate scope of responsibilities to understand the overall impacts of enhancements and changes and provide backup support if needed
- General knowledge of business processes in retail and manufacturing
- Promote and practice all safety policies and procedures
EDUCATION & EXPERIENCE:
- Bachelors, Associate’s, or technical degree from an accredited technical college with 2 or more years of directly related experience and level of responsibility
KNOWLEDGE, SKILLS & ABILITIES:
Working knowledge of these preferred:
- Windows 10/11 desktop
- Windows Server administration
- SQL Server 2019 administration
- Help Desk Software
- VMWare Server administration
- Microsoft Exchange and Outlook administration
- Switch/router hardware and software configuration
- Demonstrated ability in verbal and written communication skills
- Demonstrated organization skills
- Demonstrated ability to work collaboratively with a variety of people and teams
- Demonstrated ability to work under pressure when resolving end user issues
- Demonstrated ability to read, analyze, and interpret technical procedures
Experience in these areas is a plus:
- Citrix Server administration
- Storage Area Network (SAN) administration (Pure)
- Palo Alto Firewall
- Email filtering software (Mimecast)
- Microsoft Office platform
- Epicor BisTrack ERP and Administration
- Microsoft SharePoint Administration
PHYSICAL DEMANDS:
- Light lifting required (20 – 30 lbs)
- Some heavy lifting on occasion (greater than 30 lbs)
- Extensive computer use required
- Frequent sitting for long periods of time
ENVIRONMENT & PHYSICAL WORKING CONDITIONS:
- Majority of work to take place in office (95%)
- Exposure to production and yard environment (5%)
- Exposure to loud noises
- Exposure to dust and other pollutants
- Exposure to mechanical equipment in operation
- Exposure to temperatures ranging from extreme heat to extreme cold
- Travel to and from locations required
LICENSE(S)
Required:
- Valid MN Drivers License
MRA is an Equal Opportunity/Affirmative Action Employer
Job Summary
Employment Term and Type
Regular, Full Time
Hours per Week
40
Work Hours (i.e. shift)
8 am-5 pm
Salary and Benefits
$ 68,000.00 - 70,000.00 annual
Required Education
Associate Degree
Required Experience
3 to 5 years
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