Company Generac Power Systems
Name Customer Credit Memo Specialist I
Req # 64340
Employment Type Full Time
Shift 1st
At Generac, our people help make the world safer, brighter, and more productive. We are united by our efforts to inspire change for a better world; impact our people and community; influence and achieve positive results; and innovate the industry. Our shared goals allow people with diverse backgrounds and points of view to work together, bringing our global customers peace of mind through reliable products and exceptional support.
The Shared Services Specialist I supports the Accounting Department with applicable functions including cash application and credit memo responsibilities. This team member will focus on one of the previously mentioned areas and will act as a backup for the others.
Essential Duties and Responsibilities:
- Process and review Customer Credit Memos related to product returns, credits, and sales accruals for accuracy, support documentation, and approvals
- Process rebates systematically
- Create customer invoices for training classes and inter-company
- Maintain approver workflows and credit memo automation ques within ERP system
- Prepare various excel charts and reports, including month end reporting
- Process incoming payments (via check, wire, ACH) and allocate to customer accounts
- Process offsets and allocations provided by the Credit Department
- Problem solve to acquire and convert remittances from various sources
- Organize documentation for all manual allocation transactions
Minimal Qualifications:
- High School Diploma or equivalent experience
- Minimum of 3 months experience in an office setting (internship applicable)
Preferred Qualifications:
- Previous roles held in Accounts Payable, Accounts Receivable, Cash Application, Invoicing, Credit Memo, or Bookkeeping)
- Experience in a manufacturing setting
- Experience using SAP or equivalent ERP
Knowledge and Skills:
- Proficiency in Microsoft Office (Excel, Word, Outlook)
- Understanding of basic accounting principles
- Ability to perform basic mathematical calculations quickly and accurately
Physical demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion, the incumbent may be required to stoop, bend, or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision, and the ability to adjust focus. Occasional travel.
"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law."