Is responsible for the concession operations which includes ordering, inventorying, safe handling of food, proper money handling procedures, proper use of computer programs and providing good customer service.

Title: Concessions Workers - Saratoga and William R. Oliver Youth Complex
Reports to: Sports Coordinator
Additional Staff Resources Include: Complex Supervisor (League Concerns) and Customer Administration Service Manager (Cash Handling), Pool Management (Substitutes)
Wage: $17.00 per hour (Please note: tips cannot be accepted by City Staff)

Saratoga Tentative Work Schedule, end times maybe adjusted - May - October

• Monday: 5:30 pm to 11:00 pm
• Tuesday: 5:30 pm to 11:00 pm
• Wednesday: 5:30 pm to 11:00 pm
• Thursday: 8:30 am to 1:30 pm
• Thursday: 4:00 pm to 9:00 pm
• Friday: 5:30 pm to 10:00 pm
• Saturday and Sunday: Additional hours for rentals

• Monday: 4:45 pm to 9:00 pm
• Tuesday: 4:45 pm to 9:00 pm
• Wednesday: 4:45 pm to 9:00 pm
• Thursday: 4:45 pm to 9:00 pm
• Friday: 4:00 pm to 9:00 pm
• Saturday: 8:00 am to 5:00 pm

• Works with Sports Coordinator to determine concession menu, paper good needs and suppliers.
• Monitors petty cash and cash flow at facility and ensures deposit bags are being processed properly.
• Assists in ensuring proper supervision of participants.
• Performs preseason set-up of concession areas.
• Responsible for customer service readiness.
• Practice and enforce proper procedures for selling and serving alcohol. (Saratoga only)
• Responsible for on-site public relations. Appropriately handles questions and concerns at the site. Observes, enforces, and explains all facility rules and regulations.
• Sells concessions and operates cash register. Never leaves the cash drawer open and never leaves area unattended except in an emergency.
• Inspect area prior to use. Count drawer prior to shift and balance drawer at the end of the day.
• Prepares concession product for sale.
• Maintains safe food handling practices and sanitary conditions in the stand.
• Performs maintenance and general housekeeping of concession stand according to Health Department Standards.
• Request additional staff as needed.
• Completes and submits payroll sheet each week. Make sure timesheet is signed.
• Attends and provides all in-service training, ongoing evaluations, and staff training. Reviews current manual.
• Ensures implementation of the facility emergency action plans and facility rules.
• Communicates equipment and supply needs to the Waukesha Parks, Recreation and Forestry Department.
• Ensures that the staff follows proper procedures. Prepares, submits records and reports.
• Report's maintenance concerns that are of immediate concern to the building staff and assists when needed.
• Carries out additional duties as may be assigned by supervisory staff members.

• Must be at least 18 years of age or older.
• Must hold current certification: American Red Cross CPR and ServSafe alcohol or willing to attain.
• Food Manager Certification preferred.
• Must have knowledge of concession stand operations, cash handling and safe food handling procedures.
• Prefer college or university graduate with training in business, marketing, food service or related area.