Sales Representative
Troy, MI 
Posted 25 days ago
Job Description


  • Manage and develop strong client relationships with multiple clients
  • Act as a liaison between various departments to fulfill the needs and expectations of our clients
  • Responsible for understanding and education of all offerings and services
  • Service incoming client calls regarding completion times, billing, and explanation of services performed
  • Place outbound calls to clients in an effort to obtain additional information necessary to fulfill clients’ service agreements 
  • Provide technical software support to clients and learn various software programs 
  • Testing of new proprietary software prior to client release 
  • Resolution of outstanding Accounts Receivable issues – outstanding invoices, unpaid prepayments, and credit card discrepancies
  • Set appointments and continuing education sessions with CPAs and end clients for sales team
  • Draft agreements and provide general sales support for sales team as needed



  • Excellent communication and interpersonal skills 
  • Detail oriented
  • Strong problem solver with the ability to think critically, gather data, analyze information and prepare reports
  • Able to multi-task to accomplish workload efficiently
  • Strong documentation skills and the organization of client information 
  • Proficient utilizing Microsoft Office products such as Outlook, Word and Excel 
  • Ability to self-manage 

Exela is committed to creating a diverse environment and is proud to be an equality opportunity employer. Qualified applicants will considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.


Job Summary
Employment Term and Type
Regular, Full Time
Hours per Week
Work Hours (i.e. shift)
8:00 AM - 5:00 PM
Salary and Benefits
$ 40000.00 annually starting
“The pay range for this position starts at $40,000 annually; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.”
Required Education
High School or Equivalent
Required Experience
2+ years
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