JOB PURPOSE AND REPORTING STRUCTURE: Under the direction of the Director of Clinics and Provider Relations, and the direct supervision of the RN-Nurse Manager. The Licensed Practical Nurse provides general nursing care, including treatments, administering medication to patients, prepares patients for and assists in examinations. Provides patient education within their scope of practice to meet the needs of OCHC's patient population. Records appropriate information in patient records, oversees and directs medical assistants and manages patient flow in the department. Performs various support specialist duties to ensure optimal patient flow and excellent customer service in accordance with OCHC policies, practices and procedures. All duties performed must reflect their scope of practice. The LPN also has a reporting relationship with the Chief Medical Officer for clinical and relevant issues.

ESSENTIAL DUTIES AND RESPONSIBILITIES perform all general duties as Licensed Practical Nurse. Other duties may be assigned.

• Coordinate/ensure providers schedules are reviewed the day before to determine the appropriateness of the schedule and that the necessary equipment is available the day of the patient's visit.
• Coordinate/ensure that charts are reviewed prior to patient arrival to assure necessary reports are available prior to patient's arrival; review and follow up on lab reports in accordance with departmental protocol.
• Obtain vital signs and chief complaint per clinic protocol, prepare patients for exam and/or treatment, collect data and initiate appropriate procedures per department protocol. Report abnormalities to provider.
• Under the direct supervision of the RN, provide telephone and in-person triage, utilizing triage policies and protocols, within their scope of practice and skill level.
• Schedule appointments, referrals/consultations, collecting specimens, performing rapid tests, and assisting those with special needs, etc.
• Comply with all policies and procedures related to the clinical and corporation (nursing, human resources, safety and security, etc.).
• Provide patient education within scope of practice and skill level.
• Perform and/or assist with EKGs, nebulizer treatments, wound care, other treatments/procedures, vaccinations, medication administration, and other common ambulatory care procedures under the direction of the RN based on written provider orders on the patient order sheet and clinical procedures.
• Provide routine immunizations for patients per protocol.
• Operate and supervise operation of specialized equipment assigned to department and aid and guidelines to staff on usage and maintenance as necessary.
• Review encounter documentation is accurate and for completeness to ensure timely billing. Work with the providers and other staff to acquire additional information if necessary.
• Work collaboratively with the provider for the coordination of quality health care to the clinic's patients including screening and handling messages/phone notes, processing referrals, orders, medication refills, and communicating delays in care to patients and relevant staff.
• Ensure department and clinic efficiency by giving report (on staffing, clinic flow, priority of patients, etc.) to RN before leaving at the completion of the shift.
• Assist with the resolution of patient flow problems and work with Nurse Manager and to improve programs to manage the overall departmental operations and staff.
• Assist with chart audits; as necessary, upon request from Quality Manager and/or Registered Nurse Manager.
• Participate in orientation and training of new medical assistant employees as directed by the Nurse Manager and OCHC protocols.
• Seek and participate in continuing educational/professional training opportunities including regularly reading specialty-related materials.
• Report, preferably in writing or via email, any concerns, deficits, or factors that impede the care of patients in the departments/facility and submit to your department/ RN or Registered Nurse Manager.
• Rotate among departments as needed to ensure adequate staffing. Maintains a cooperative relationship among health care teams by communicating information; responding to requests; building rapport; participating in team problem solving methods
• Assist with providing extended care nursing coverage as needed and when requested. Responsible for weekly/monthly reports as assigned, maintain and compile logs, files, and records as required and according to established protocol.
• Assist with ensuring departmental/clinic OSHA compliance promotes safety and infection control standards; and maintains a clean and safe environment for patients, visitors, and staff.
• Attend regular internal and external departmental meetings as assigned.
• Ask for help, direction, assistance, and support as needed.
• Perform other duties as assigned

MARGINAL JOB FUNCTIONS: To provide coverage and assistance to Medical Assistants as needed.

EDUCATION and/or EXPERIENCE: Graduate of an accredited licensed practical nursing program and hold a current, unrestricted license to practice nursing in the state of Wisconsin. Current CPR certification.

Considerations & Statement
Outreach Community Health Centers requires employees in certain departments to be fully vaccinated against COVID-19, MMR, Varicella and Influenza.

Outreach Community Health Centers welcomes all
Outreach Community Health Centers, Inc. is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.