Do you thrive in a startup vibe? Were you built for a small, nimble and dynamic team that's ready to win? If you answered yes, we want to talk to you! ShareFile is now going back to our roots as a standalone business unit to focus on our SaaS business-an area where we see growth potential. This business unit is unique, and we certainly aren't afraid to stand out from the crowd and tackle the bigger competitors.

As the Lead eCommerce Marketing Manager, you will be a crucial part of our ShareFile Business Unit - a >$200M business realizing double digit growth. To help us achieve our ambitious goals, you'll be responsible for the execution of our eCommerce strategy as we transform the ShareFile customer purchasing and adoption experience into a Digital First journey. You will require a strong background in eCommerce, digital marketing, user experience, and digital sales to drive revenue growth, increase sales margin, and reduce cost via the eCommerce channel and third party Marketplaces. Your role will be highly collaborative, working across Product, Technology, Sales, Marketing, and Customer Success teams to ensure alignment of our eCommerce and digital experience initiatives.

Responsibilities:

• Develops and executes upon strategy to increase ARR, increase margin, and decrease cost via our ShareFile.com eCommerce channel.

• In coordination with our P&T and Web Marketing teams, develops, implements, and monitors A|B tests to optimize eCommerce performance. Delivers a high-conversion, cohesive web journey and personalization tactics for prospective and current customers.

• Optimizes performance in accordance with our eCommerce Performance Framework, driving accountability to our Customer Objectives in the Inform & Convert stages of the customer journey.

• In coordination with our P&T and Customer Adoption teams, develops, implements, and monitors A|B tests to drive customer adoption and meaningful use of premium ShareFile features to seed future upsell opportunities via product led growth.

• Develops and executes upon our strategy to market and sell ShareFile in third party Marketplaces, partnering with our Channel/Partner and P&T teams.

• Acts as a thought leader, staying up to date on emerging trends and technologies in eCommerce and user experience, incorporating relevant innovations into our BU strategy.

Your Superhero Uniform Includes:

• Requires University degree or equivalent experience.

• Requires 8 years of prior relevant experience or Master's degree with 6 years of experience.

• Requires deep knowledge of eCommerce and Digital purchasing from advanced education and/or direct experience.

Your Superhero Strengths Include:

• Specific experience in eCommerce, Digital/Search marketing, and Web Strategy, with a focus on conversion optimization and driving online sales revenue highly preferred.

• Experience with digital marketing tools such as a DXP (ideally Acquia) including CMS, DAM, Personalization, Google Analytics, CDP, and SEO/SEM and customer onboarding tools (ideally Pendo) preferred, but not required.

• Excellent written and verbal communication skills, with the ability to deliver messages and report on results in a clear, compelling manner to diverse stakeholders and the executive team.

• Strong analytical and problem-solving skills with the ability to analyze data and make data-driven decisions.

• Highly accountable, action-oriented, solution-focused, and eager to take initiative.

• Has a strategic mindset, global perspective, and brings valuable business insight.

• Strong leadership skills with a proven track record of working cross functionally to achieve integrated business objectives.

• Manages ambiguity, acts with courage, cultivates innovation, and is a change agent.

• Lives our ShareFile Business Unit core values of G.R.I.T.: Gutsy, Remarkable, Integrity, Transparent.

About Us:

Citrix and TIBCO recently merged to create Cloud Software Group, now one of the world's largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done - from anywhere. Members of our team will tell you that we value diverse lived experiences, passion for technology, and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.

Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.

If you need a reasonable accommodation due to a disability during any part of the application process, please contact us at (800) 424-8749 or email us at for assistance.