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Technical and Innovation Director Molecular Immunohematology
Milwaukee, WI
Job Description
Technical and Innovation Director Molecular Immunohematology
Job Locations
US-WI-Milwaukee
| ID | 2023-9233 | Category | Clinical | Position Type | Full Time |
Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious.
We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories.
Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers.
At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.
We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories.
Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers.
At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.
Under the direction of the Senior Director of Laboratory Operations, is accountable for scientific direction and innovation of the Immunohematology Reference Laboratories within Versiti DL; responsible for innovation, development and successful execution of business and strategic initiatives in the field of Molecular Immunohematology at Versiti; responsible for managing the financial resources; and for ongoing and sustainable improvement in the areas of compliance, customer/employee satisfaction, and process control.
- Laboratory Operations * Functions as a productive member of the laboratory leadership and director teams. Participates in rotation for review and sign out of test results and closes out Customer Relationship Management (CRM) events as assigned. * Identifies and champions the implementation of laboratory improvements that create customer value and efficiencies. * Provides strategic direction and oversight to ensure compliance/service excellence/innovation/cost effectiveness in the lab. * Identifies and evaluates the latest technologies and methodologies, and the development of innovative ideas for incorporation into operations. * Helps ensure that new tests can be sustained from a training/competency/operational perspective. * Demonstrates partnership and collaboration with operational management through participation and discussion, and alignment with organizational/team goals and decisions. * Partners effectively with the Product Development (PD) program; provides leadership to PD within the lab. * Serves as a technical resource to the laboratories for problem solving and process improvement. * Coordinates Laboratory Director/General Supervisor coverage with Operations Director to ensure our patients are served appropriately.
- Product Development and New Test Implementation * Identifies, evaluates, and implements opportunities for new or improved laboratory tests. * Interacts with lab directors and other scientists both internal and external to author and publish development work. * Serves as an expert resource for contract research projects. * Helps ensure that validation, SOPs and training have been completed before implementing a test in the laboratory. * Monitors performance of newly introduced tests and methods. Initiates action when inconsistencies or problems are identified.
- Regulatory Responsibility * Responsible for performing laboratory General Supervisor responsibilities per Clinical Laboratory Improvement Act (CLIA) '88 regulations and as delegated per the Laboratory Medical Director(s). * Promotes and maintains compliance of laboratory operations with all applicable standards and regulations; ensures that regulatory changes are incorporated into laboratory standards and policy. * Participates in developing and executing quality systems for laboratory operations and ensures that QC (quality control) and safety procedures are managed effectively. * Participates in and helps oversee proficiency program and laboratory staff competency programs; assures successful participation in proficiency testing. * Develops and maintains working knowledge of College of American Pathologists (CAP) and CLIA regulations, and laboratory quality systems
- Customer Service * Develops and maintains relationships with customers; communicates customer needs and issues to laboratory operations, and ensures they are addressed. * Provides expert consultation and interpretation of test results to customers in a timely manner; including communicating to the customer about changes in technology or knowledge relative to their activities. * Participates as required in the review of customer satisfaction surveys, and the development of effective customer service strategies and process improvements designed to meet and/or exceed customer requirements, as well as the training needed to promote and assure high satisfaction. * Promotes interdepartmental cooperation and respect through effective communication and problem solving. * Provides educational lectures locally and nationally on request.
- Financial Management * Contributes to creative ways to achieve laboratory growth targets and business objectives. * Partners with Finance and operational management to assure department activities are conducted within the established budget. * Evaluates, qualifies and recommends suppliers for equipment, software, and/or reagent purchasing
- Continuous Improvement Culture * Supports implementation of Lean/Six Sigma methodology in laboratories. * Champions continuous improvement to create customer value more efficiently and effectively.
- Supervision and Leadership *Provides leadership, mentoring, coaching, and guidance to laboratory team. * Maintains compliance with employment laws and Versiti Human Resources policies.
- Human Resource Management * Supports and promotes a culture of open, productive communication and responsibility in the laboratories. * Responsible for staff development and mentoring in science, technology and leadership, to include ongoing learning, and development of personal and departmental performance standards to meet business unit initiatives
- Represents the laboratory, Diagnostic Labs, and Versiti at designated meetings.
- Performs other duties as assigned
- Complies with all policies and standards
- Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification
- Understands and performs in accordance with all applicable regulatory and compliance requirements
- Complies with all standard operating policies and procedures
Clinical and Scientific Leadership * Stays current with and contributes to best practices in Immunohematology with emphasis on molecular immunohematology* Provides technical and scientific leadership to a diverse team of clinical laboratory scientists to ensure the highest levels of patient care and regulatory compliance. * Under direction/delegation of senior laboratory directors and medical directors provides clinical consultation for test results, serving as an expert resource to our clients. * Participates in clinical research, protocol development, and introduction of new technologies to keep the lab and its customers at the cutting edge of the field. * Identifies new technologies and/or tests that will add value to customers and patients, and manages their development, validation, and operational implementation. * Publishes and presents at the national level to contribute to scientific knowledge and to reflect the expertise and innovation of Versiti. * Ensures own ongoing professional development through publications, presentations, and professional meetings. * Actively engages and collaborates with collaborators both internally (BRI, MCW) and externally (industry partners). * Maintains professional certifications.
Education
- Master's Degree from an accredited college or university in biology, chemistry, or related field required
- Bachelor's Degree from an accredited college or university in biology, chemistry, or related field, and ASCP/SBB or equivalent certification in lieu of required degree
- 7-9 years experience in Immunohematology with an emphasis in Molecular Immunohematology required
- 4-6 years experience in laboratory leadership
required - 4-6 years experience with molecular technologies
required - 4-6 years experience with laboratory information systems
required -
preferred
- Demonstrated expertise in the field of transfusion medicine and Immunohematology required
- Ability to communicate a vision and implement strategies to achieve it required
- Strong leadership skills; demonstrated ability to work with cross-functional teams and to drive change required
- Excellent interpersonal, communication (verbal and written) and organizational skills required
- Strong detail orientation and analytical ability required
- Laboratory experience with immunohematology and molecular methods required
- Demonstrated ability to develop new assays and apply new technologies required
- Strong analytical ability to evaluate and ensure accuracy of data related to quality control and process improvement required
- ASCP (American Society for Clinical Pathology)/SBB (Specialist in Blood Banking) or equivalent certification in lieu of required degree
- Personal computer, laboratory information system and instrumentation required
Not ready to apply? Connect with us for general consideration.
We embrace and encourage diversity in our workforce.
Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.
We participate in eVerify.
We maintain a drug-free workplace and perform pre-employment substance abuse testing.
We are a tobacco/smoke-free workplace.
Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
7 to 9 years
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