Under the general supervision of the director of health services, plans, directs, and evaluates resident and employee health care in ambulatory health services.

Provides a positive and professional representation of the organization.

Promotes culture of safety for patients and employees through proper identification, reporting, documentation, and prevention.

Maintains hospital standards for a clean and quiet patient environment to maintain a positive patient care experience.

Maintains competency and knowledge of current standards of practice, trends, and developments in related scope of job role or practice.

Adheres to infection-control policies and protocols, medication administration and storage procedures, and controlled substance regulations.

Participates in ongoing quality improvement activities.

Maintains compliance with organization's policies, as well as established practices, protocols, and procedures of the position, department, and applicable professional standards.

Complies with organizational and regulatory policies for handling confidential patient information.

Demonstrates excellent customer service through his/her attitude and actions, consistent with the standards contained in the Vision, Mission, and Values of the organization.

Adheres to professional standards, hospital policies and procedures, federal, state, and local requirements, and TJC standards and/or standards from other accrediting bodies.

Sees ambulatory patients in the health services office for selected laboratory testing, examination, diagnosis, and treatment of both chronic and acute episodic illnesses and minor injuries. Refers to physician as needed. Writes prescriptions and performs office procedures within the scope of expertise, protocols, and available equipment.

Schedules follow-up visits in office or unit as needed.

Performs physical examinations (Pap tests, etc.).

Counsels residents and helps them understand their limitations and abilities.

Coordinates health promotional activities (providing printed information, routine testing, flu shots, mammograms, etc.).

Acts as a resource person for decisions, planning, and policies affecting the health.

Maintains outpatient records.

Records statistics and conducts research as deemed necessary by institution.

Compiles necessary reports concerning ambulatory care at facility.