JOB SUMMARY

The Case Manager reports directly to the assistant director. The primary emphasis of these positions is on providing a safe, calm, and secure environment with supportive care for consumers who are in need of short-term residential crisis services. The primary duties include being a member of the care team by performing consumer intakes, assisting in the coordination and/or development of the crisis response and individualized service plans, coordinating resources, group facilitation, medication administration, and documentation of all consumer behaviors, services, interventions and need for continued stabilization services.

ESSENTIAL FUNCTIONS

-Crisis Stabilization Response Plan

-Meeting with Client

-Individual Sessions

-Group Sessions

-Staffing

-Professionalism

-Attending Required Meetings/Trainings

-Documentation

EDUCATION and/or EXPERIENCE

Bachelor’s degree and experience in mental health, human service or similar area is preferred. Certified Nursing Assistants may be considered based on employment and experience history. Harpers Place Case Managers must be comfortable with, and have experience in, working in a community-based setting with a culturally diverse, adult population that are currently experiencing a mental health crisis and need stabilization, including those with co-occurring disorders.

KNOWLEDGE / ABILITIES

• Be knowledgeable in the areas of mental health and co-occurring disorders with the ability to work with those experiencing a mental health crisis effectively and compassionately.
• Be knowledgeable in trauma-informed care principles and practices and recovery and consumer-oriented practices and approaches.
• Ability to acquire and apply a working knowledge of community support and health resources and the ways in which these resources may be used by consumers in the mental health system.
• Ability to relate to people in an unprejudiced and understanding manner with concern for their circumstances and feelings.
• Ability to communicate effectively in both verbal and written communication.

Rock Valley Community Programs, Inc. is an Equal Opportunity Employer