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Job Description and Essential Functions
Job Title/Position: Certified Medical Assistant
Job Classification: Direct Patient Care / Hands-On Patient Care
Date of Analysis: 5/23/13 Date of Revision/Review: 2/3/14, 5/22/2015, 8/31/16
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Brief Description of Job Responsibilities:
* Room patients, obtain brief patient history, complaint, and document pertinent information
* Perform vital signs and other department specific screenings as applicable
* Facilitate/perform lab and diagnostic testing per provider order
* Assist with office procedures as directed (may include but not limited to: nebulizer treatments, phlebotomy, cast/splint application, etc.)
* Provide telephone follow-up to patients as directed
* Administer injections
* Report test results to patients and instruct as to the appropriate follow-up per provider direction
* Complete prior authorization paper/process as appropriate to provider patient services
* Communicate with providers regarding patient calls
* Call in prescription refills as directed
* Communicate with hospitals and other offices as directed by the providers
* Complete referral forms, and make referral appointments
* Assist in scheduling patients
* Review Health Maintenance measures at appointment
* Act as a liaison for physicians
* Facilitate completion of forms (ex. W/C, insurance, etc by the physicians)
* Use of electronic medical record (EMR) (may include but not limited to: documentation, referrals, scheduling, order entry, pre-certification, etc)
Specialized Responsibilities:
Performance Requirements:
* Ability to work in a fast paced environment
* Must display excellent teamwork
* Ability to work under stressful or emergency situations with high concentration and energy level
* Must possess logical thinking skills to effectively solve problems
Education/Experience/Certifications:
* CMA with current Wisconsin license preferred or Medical Assistant experience
* Current CPR certification
* Excellent communication skills
* Proficiency in the use of computer, phone, and office equipment
* Previous experience with an electronic medical record preferred
Non-Essential Duties: Other duties as assigned within scope of practice
Typical Working Conditions: Combination of medical office and exam/procedure room settings. Possible exposure to communicable diseases, toxic substances, medicinal preparations and other conditions common to a clinic environment.
Typical Physical Demands:
* Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye-hand coordination. Involves standing and walking.
* Occasionally lifts and carries items weighing up to 50 pounds as needed for patient transfer (with assistance or other staff). Sometimes has to wheelchair patients with a force of up to 70lbs. Must be able to lift up to 30 pounds of supplies.
* Requires visual acuity correctable to 20/30, normal color perception and hearing within normal range.
* Requires exposure to bodily fluids.
Essential Functions/Physical Demands
Job Title/Position: Medical Assistant Internal Medicine
Job Classification: Direct Patient Care / Hands-On Patient Care
Frequency of activity required to perform the job
Never
(0% of work day)
Seldom
(1-10% of work day)
Occasional
(11-33% of work day)
Frequent
(34-66% of work day)
As Required
( Greater than 67% of work day)
Physical Requirements
Sit
x
Stand
x
Walk
x
Drive
x
Climb (Stairs/Ladders)
x
Bend (Neck)
x
Bend (Waist)
x
Squat
x
Kneel/Crawl
x
Twist/Turn (Neck)
x
Twist/Turn (Waist)
x
Lift/Carry 0-10 lbs.
x
Lift/Carry 11-25 lbs.
x
Lift/Carry 26-35 lbs.
x
Lift/Carry 36-50 lbs.
x
Lift/Carry 51-75 lbs.
x
Lift/Carry 76-100 lbs.
x
Lift/Carry > 100 lbs.
x
Push/Pull up to 10 lbs.
x
Push/Pull 11-25 lbs.
x
Push/Pull 26-35 lbs.
x
Push/Pull 36-50 lbs.
x
Push/Pull 51-75 lbs.
x
Push/Pull 76-100 lbs.
x
Push/Pull > 100 lbs.
x
Reach (Above shoulder level)
x
Reach (Below shoulder level)
x
Simple Grasping (Hands/Arms)
x
Fine Manipulation (Hands/Arms)
x
Gross Manipulation (Hands/Arms)
x
Vision Requirements
Color Discrimination
x
Near Vision (Correctable to Jaeger 2 or 20/30 binocular)
x
Distance Vision (Correctable to Snellen chart 20/30 binocular)
x
Hearing Requirements
Hears Whispers < 3 feet
x
Hears Whispers 3-8 feet
x
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