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Patient Access Team Lead - FT Days
Fort Mohave, AZ
Job Description
Valley View Medical Center
Description
Performs receptionist, registration, and clerical duties associated with direct and scheduled patient admissions.
To perform this job, an individual must perform each essential function satisfactorily with or without a reasonable accommodation.Supports Patient Access Management with assigned duties to include but are not limited to work schedules, staff time and attendanceAssists Patient Access leadership with staff training, mentoring, as well as QA and missed opportunitiesAssists in creating and working various reports and tasks, monitoring department and staff performance and productivityCommunicates often with physician offices, nursing staff and other appropriate personnel regarding admissions and discharges as necessaryVerifies patient insurance benefits and obtains precertifications/authorizations as necessary.Determines and accepts required payments, including co-pays and deductibles and acts as patient financial counselor as needed for proper follow up collection activitiesSupports Patient Access Management with assigned duties to include but are not limited to work schedules, staff time and attendance, patient registrations in various work areas as assigned such as the ED, Front Admitting, Surgery Center and Skilled Nursing UnitAssists Patient Access leadership with staff training, mentoring, as well as QA and missed opportunitiesAssists in creating and working various reports and tasks, monitoring department and staff performance and productivity, providing insight into unbilled and denied accountsCommunicates often with physician offices, insurance companies and payers, nursing staff and other appropriate personnel regarding admissions and discharges as well as obtaining authorizations, consents and other documentsVerifies patient insurance benefits and obtains pre-certifications/authorizations as necessary. Determines and accepts required payments, including co-pays and deductibles and acts as patient financial counselor as needed for proper follow up collection activitiesAssumes on call responsibilities to ensure adequate staffing and availability for any problem solving needs that may arise. Works closely and professionally with nursing and ancillary departments in an effort to maintain a teamwork approach. Responsible for filling in as needed at front counter, registration area, PBX switchboard, ER registration or other areas as assigned to include nights and weekends, schedule TBD.Every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties the incumbent will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is a logical assignment to the position. This position description does not restrict the right of management to assign or reassign duties and responsibilities with and without notice
Qualifications
Minimum Education
High school diploma or equivalent X Preferred
Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
Must be able to work in a stressful environment and take appropriate action.
Must have some customer service and medical office experience preferred.
Minimum Work Experience
2-4 years healthcare related experience required.2 years experience in HMS/MedHost required.
Job Administration/Clerical
Primary Location Arizona-Ft. Mohave
Schedule Full-time
Work Schedule Day shift, 7-10 hr/shift, rotate weekends
Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
2 to 4 years
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