Required Job Qualifications:
· Bachelor degree and 8 years in Information Technology or relevant experience OR Technical Certification and/or College Courses and 9 year Information Technology experience OR 10 years Information Technology experience.
· Lead and deliver requirements, scoping and design workshops, ensuring requirements are well documented
· Provide expert level support and technical mentoring to implementation team
· Maintain deep, comprehensive knowledge of Dynatrace’s capabilities and constraints.
· Recognize and develop opportunities to leverage Dynatrace as a platform.
· Partner with product owners on platform road mapping, communicating prioritized customer integrations/new products with leadership
· As a senior technical member of the team, deliver hands-on configuration, development and integration services and serve in a delivery assurance capacity for all project deliverables
· Plan and coordinate all phases of testing and test acceptance; design and oversee development of testing related work products; lead test remediation cycles
· Support practice build efforts to include development of practice intellectual property (IP)
· Develop and present business case material for senior prospect and customer stakeholders
· Create and deliver tailored presentations and product demonstrations
· Scoping and delivering Proof of Concept / Proof of Value engagements with prospects
· Responding to Request for Information/Proposal documents
· In conjunction with Sales Personnel and Professional Services, conduct transition briefing – communicate commitments, expectations, etc in preparation for deployment
· Act as the Dynatrace subject matter expert at Executive briefings/marketing events
· Assist with understanding licensing growth models and mitigation planning
Preferred Job Qualifications:
· More than 10 years of experience in the IT industry.
· Background and deep experience with Dynatrace is mandatory with accreditations, Dynatrace Associate or Professional certifications preferred.
· Experience in architecture, capacity planning, and development practices.
· Engaging presentation style, with the ability to control and manage multiple presentation scenarios
· Ability to work under pressure and work on multiple campaigns at the same time