Desktop Support Specialist
Milwaukee, WI 
Posted 16 days ago
Job Description
Codeworks is an IT Services firm headquartered in SE Wisconsin, known for our strong commitment to quality and for our direct client relationships.

Who We're Looking For:

The Desktop Support Specialist is responsible for providing technical assistance and support related to computer systems, hardware, software, and network connectivity. The ideal candidate will have a solid understanding of desktop support procedures, excellent communication skills, and the ability to work independently or as part of a team.


* Provide technical support for desktop hardware and software issues.
* Install, configure, and troubleshoot desktop operating systems, applications, and peripherals.
* Diagnose and resolve network connectivity issues.
* Ensure desktop systems and software are up to date with patches and security updates.
* Participate in the deployment and migration of desktop systems.
* Respond to help desk requests and resolve user problems in a timely manner.
* Document and track all support requests and resolutions.
* Provide training to end-users on software and hardware usage.


  • Must be within commuting distance of Milwaukee, Wisconsin

  • Bachelor's degree in Computer Science, Information Technology or related field, or equivalent work experience.

  • Minimum of 2 years of experience in desktop support or related roles.

  • Solid knowledge of Windows and Mac OS operating systems.

  • Proficiency in Microsoft Office Suite and other common business software applications.

  • Experience with Active Directory, DNS, DHCP, and other network protocols.

  • Familiarity with remote desktop support tools.

  • Excellent communication and interpersonal skills.

  • Ability to work independently and as part of a team.

  • Strong troubleshooting and problem-solving abilities.

Pay and Benefits:

  • This is a contract position offering a competitive hourly rate in the range of $17-20+ per hour, commensurate with experience and qualifications.

  • Opportunity to work with cutting-edge technologies and expand your technical skills.

  • Supportive and collaborative team environment.

  • The possibility of contract extension or permanent employment based on performance and business needs.

If you have the necessary skills and experience for this position, please submit your application for consideration. We look forward to hearing from you! While we appreciate all applications, only shortlisted candidates will be contacted for an interview.

Codeworks is an equal opportunity employer committed to diversity and inclusion.

About CODEWORKS: Headquartered in Milwaukee, WI with an office in Madison, WI-Codeworks has over 25 years of experience serving Fortune 1000 companies in Wisconsin as well as our client's national locations. Our recruiting team excels at evaluating, advising, and connecting IT professionals with new opportunities that will satisfy their expectations regarding income and opportunity for growth.


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
2+ years
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