The Information Technology (IT) Manager is responsible for planning, estimating, scheduling, coordinating, tracking, monitoring, and directing project activities primarily with an IT focus. The IT Manager will also manage project scope, budget, status, issues, change management, risks, and escalations.

All services shall be provided in accordance with established standards, principles and ethics of the profession, applicable professional specialty organizations, and the high-quality standard for which Acuity is recognized.

QUALIFICATIONS:

• Bachelor's degree in Management Information Systems or related degree
• 3 - 5+ year of experience in IT or Business Systems
• Excellent presentation skills as well as oral and written communications skills
• 2 years relevant IT systems and networking experience.
• A+ certified
• Network+ certified
• Proficiency with computer, common office equipment, and MS office products
• Clean Criminal Background Check
• Able to multi-task, be detail-oriented, be organized and have excellent verbal and communication skills
• Immediate, last-minute travel within the U.S. may be required if located outside of shelter location.
• Flexibility is required due to potential shift changes based on operational needs and/or command priorities.

PREFERRED QUALIFICATION:

• Bilingual Skills (English/Spanish)
• 3 years of IT shelter operations experience

DUTIES AND RESPONSIBILITIES:

• Leads the shelter site IT operational and strategic planning, including fostering innovation, planning projects and organizing and negotiating the allocation of resources.
• Manages the deployment, monitoring, maintenance, development, upgrade and support of all IT systems, including telecommunications, servers, PCs, operating systems, hardware, software, peripherals and Office Automation equipment for shelter operations.
• Benchmark, analyze, report on and make recommendations for the improvement and growth of the IT infrastructure and IT systems at the shelter.
• Oversees provision of end-user services, including help desk and technical support services.
• Work with stakeholders to define business and systems requirements for new technology implementations.
• Develops business case justifications and cost/benefit analyses for IT spending and initiatives.
• Oversees IT projects and system implementations at the shelter.
• Implement all IT policies and procedures, including those for architecture, security, and disaster recovery, standards, purchasing and service provision.
• Practices asset management for IT hardware, software and equipment.
• Manages IT staffing, including recruitment, supervision, scheduling, development, evaluation and disciplinary actions.
• Establish and maintain regular written and in-person communications with the organization's shelter management staff, department heads and end users regarding pertinent IT activities.

OTHER DUTIES:

• Performs duties in a safe manner.
• Follows the corporate safety policy.
• Participates and supports safety meetings, training and goals.
• Ensures safe operating conditions within area of responsibility.
• Maintains a clean and orderly work area

Acuity International is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, national origin, age, protected veteran status, or disability status.

For OFCCP compliance, the taxable entity associated with this job posting is: