Video Telecommunication Technician
Vernon Hills, IL 
Posted 11 days ago
Job Description

Sirius Federal, LLC is a CDW company. We share common values as a performance-driven, customer-focused culture. CDW is a leading multi-brand provider of information technology solutions to business, government, education, and healthcare customers across the globe. Sirius Federal, LLC is looking for a talented Video Telecommunications Technician, with an Active Top Secret security clearance to work on our Residency Services (RS) Delivery Team supporting a multiyear program supporting the Intel Community.

Your specific duties as a Video Telecommunications Technician will include:

  • Responsible for the configuration, and maintenance of worldwide Voice and Video Conferencing System.

  • Responsible for the installation of operating system and security patches.

  • Responsible for assessing the applicability of vulnerabilities and maintain security compliance of the Voice and Video Conferencing System.

  • Provide support for customer scheduled and unplanned outages, regardless of scale and impact.

  • Serve as the support for Tier 1 and Tier 2 technicians across all communication platforms.

Specific qualifications for the Telecommunications Technician position include:

  • 15 years direct applicable experience working with Telecommunications and Video related products

  • Bachelor's degree in a technical discipline from an accredited college or university is required. Five (5) years of additional experience may be substituted for a Bachelor's degree.

  • Should have a strong background with Cisco Meeting Server, VQ Conference Manager, Cisco Unified Communications Manager, and/or Microsoft Skype for Business.

  • Must have managed virtualized applications or have knowledge of how to manage virtualized applications.

  • Experience in reading Session Initiation Protocol (SIP) detailed traces is a plus.

  • Must be able to communicate clearly and effectively in both written and verbal form

  • Motivated by challenges and has a strong sense of commitment to objectives

  • Detail-oriented and organized with an inquisitive nature that is open to learning from all sources.

  • Ability to foster strong relationships at all levels.

  • Able to work weekends.

Clearance Requirement: Active TS/SCI w/Full Scope POLY at the TIME OF HIRE

CDW is an affirmative action/equal opportunity employer committed to a diverse and inclusive workplace.


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
15+ years
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