Sirius Federal, LLC is a CDW company. We share common values as a performance-driven, customer-focused culture. CDW is a leading multi-brand provider of information technology solutions to business, government, education, and healthcare customers across the globe. Sirius Federal, LLC is looking for a talented Video Telecommunications Technician, with an Active Top Secret security clearance to work on our Residency Services (RS) Delivery Team supporting a multiyear program supporting the Intel Community.
Your specific duties as a Video Telecommunications Technician will include:
Responsible for the configuration, and maintenance of worldwide Voice and Video Conferencing System.
Responsible for the installation of operating system and security patches.
Responsible for assessing the applicability of vulnerabilities and maintain security compliance of the Voice and Video Conferencing System.
Provide support for customer scheduled and unplanned outages, regardless of scale and impact.
Serve as the support for Tier 1 and Tier 2 technicians across all communication platforms.
Specific qualifications for the Telecommunications Technician position include:
15 years direct applicable experience working with Telecommunications and Video related products
Bachelor's degree in a technical discipline from an accredited college or university is required. Five (5) years of additional experience may be substituted for a Bachelor's degree.
Should have a strong background with Cisco Meeting Server, VQ Conference Manager, Cisco Unified Communications Manager, and/or Microsoft Skype for Business.
Must have managed virtualized applications or have knowledge of how to manage virtualized applications.
Experience in reading Session Initiation Protocol (SIP) detailed traces is a plus.
Must be able to communicate clearly and effectively in both written and verbal form
Motivated by challenges and has a strong sense of commitment to objectives
Detail-oriented and organized with an inquisitive nature that is open to learning from all sources.
Ability to foster strong relationships at all levels.
Able to work weekends.
Clearance Requirement: Active TS/SCI w/Full Scope POLY at the TIME OF HIRE