Quality Assurance Manager
Milwaukee, WI 
Posted 16 days ago
Job Description

Quality Assurance Manager

Wage: Starting at $110k Annually based on Experience


The Quality Assurance Manager will oversee all aspects of the quality team.  He/She will provide strong leadership to the organization and established policies and procedures to meet our quality expectations.  This position reports to the General Manager.

Specific duties include, but are not limited to:

  • Lead the organization in ISO 9001 certification.
  • Reduce scrap and related quality costs.
  • Lead the ongoing design and implementation of quality control processes and procedures.
  • Develop and implement action plans to meet goals for quality improvement.
  • Develop and follow a Gemba walk procedure, perform regular daily audits of key processes to ensure optimum quality.
  • Oversee the development of product quality plans and process control procedures that will ensure products meet all quality specifications and standards.
  • Lead and manage the quality staff in their daily activities
  • Maintain quality metrics utilizing visual management techniques. Ensure all employees understand these metrics and how they impact/improve each metric.
  • Analyze production data to identify and categorize internal scrap and customer returns. Perform pareto analysis on results and select items for specific quality improvement efforts.
  • Lead ad-hoc quality improvement teams to identify root cause of quality issues and the develop and implement corrective actions.
  • Respond to production problems to assure a continuing flow of product. Utilize formal problem-solving methodologies to discover and eliminate root cause.
  • Manage the RGA process to resolve any issues related to parts returned from the customers.
  • Perform ISIR/PPAP documentation for new products as required.
  • Perform dimensional analysis and product testing as required.
  • Perform visual and mechanical inspection of parts throughout the manufacturing process.
  • Maintain knowledge of the industry best practices, introducing the most suitable practices to the business.
  • Other duties as assigned.


  • Bachelor's Degree in Quality or Engineering required. Equivalent of the same in practical experience is also acceptable.
  • Experience – Experience in a Quality Engineer position in a fast-paced and constantly evolving manufacturing environment.
  • 5-10 years in manufacturing, roto-molding experience preferred, blow or injection molding experience is being considered.
  • Experience in problem solving techniques such as 8D, PDCA, or DMAIC required.
  • MS Office – MS Word, Excel, and PowerPoint are all necessary in the creation of both visually and verbally engaging analysis reports and presentations.
  • Results oriented individual that is helpful and consumer-oriented, procedural, and meticulous, a team-builder and team player, and have the ability to work on multiple projects and meet tight deadlines.
  • Good communication skills, both written and verbal form, as well as listening skills are all imperative for this position.
  • Ability to demonstrate a passion for research and analysis and possess exceptional troubleshooting skills. Have knowledge of ISO 9001 Certification and the ability to query and manipulate the data.
  • Self-motivated and proactive tendencies that require minimal supervision, work comfortable in a cross-functional setting and in a constantly evolving environment, and demonstrate the ability to stay calm in stressful and uncertain times, inspiring the same in the team.

Here at Kracor, our mission is to deliver high quality products through a culture of excellence that promotes family, friendships, and respect amongst all members of our team.

We believe these values are important foundations in creating meaningful work opportunities in an enjoyable, safe & supportive environment which allows us to best serve our customers.

Yamaha-Kracor is Proud to be an Equal Opportunity Employer


Job Summary
Start Date
Employment Term and Type
Regular, Full Time
Hours per Week
Work Hours (i.e. shift)
7am - 4pm
Required Education
Bachelor's Degree
Required Experience
5+ years
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