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ICM Corporation (www.catalog-sales.com) is a steadily growing e-commerce/catalog-marketing, distribution and manufacturing company with eight divisions. We have been in business more than two decades, so our track record is well known. We're based in Milwaukee, WI with an affiliate office in Chicago, IL. What's the foundation of our steady growth? We can point to four key reasons why we consistently please our customers:
We offer a wide range of well-designed products
Affordable prices
Speedy delivery
Exceptional customer service
Job responsibilities include, but are not limited to the following:
The Assistant Warehouse Lead is responsible for supporting the daily tasks of the warehouse manufacturing and distribution functions and is the interface of all functions of the warehouse.
Daily phone, email and Live Chat communication with customers and sales reps
Daily communication with Warehouse Supervisor and Office Manager
Steps in as acting Assistant Warehouse Manager when they are out of office.
Train all warehouse employees on specific job functions.
Responsible for prioritizing and delegating work to warehouse personnel assuring each job is completed in a professional and timely manner.
Addressing complaints and resolving problems.
Ensure warehouse organization.
Inspect warehouse facilities and equipment and recommends changes in allocation of space.
Responsible for providing accurate counts of finished goods inventory and timely data entry for shipping and inventory purposes.
Sales Orders, Invoicing, and Shipping of all customer orders
Ensure superior customer satisfaction while maintaining a cost-effective operation.
Assist with warehouse quality and safety.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: Required:
Must have supervisory experience in various warehouse settings
Self-starter
Strong leadership skills
Excellent analytical problem solving, critical thinking, and decision-making skills
Benefits:
Health, dental vision and flex spending accounts for all FT Employees
3 Health Coverage plans providing employees a choice in benefits and coverage
PTO and paid holidays
Company sponsored 401k with vested match
Short-Term and Long-Term Disability coverage - Life insurance options, Legal Shield and Aflac
On-the-job training provided
Cross-training
Personal & professional growth encouraged
Flexible work schedules to encourage a healthy work/life balance
Company workout facility
Medium business, ran with a small business mentality which includes an open-door policy
Friendly and open culture
Employment policies and decisions on employment and promotion are based on merit, qualifications, performance, and business needs. The decisions and criteria governing the employment relationship with all employees are made in a nondiscriminatory manner, without regard to race, religion, color, national origin, sex, age, physical or mental disability, sexual orientation, gender identity, veteran status, or any other factor determined to be unlawful by federal, state, or local statutes.