Data Analyst, Managed Output
New York, NY 
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Posted 8 days ago
Job Description
Data Analyst, Managed Output
Location US-NY-New York
Company Canon Solutions America, Inc.
Requisition ID 27076
Category Customer Service/Support
Position Type Full-Time
Workstyle Hybrid
Overview
Responsible for providing and facilitating fleet management support to clients and ensuring effective operation of all fleet related solutions. Coordinates site assessment project teams, leading the team through the assessment and reporting process, and preparing all required project deliverables. Responsible for special projects that encompass on-site customer technology surveys, workflow analysis, workflow illustrations (floor plans, flow charts, data graphs etc.), workflow process reengineering, and business case preparation.
Responsibilities
- Creates customer installation, implementation and redeployment plans and accurately completes within time frames.
- Identifies, tracks and resolves project issues and mitigates project risks by using independent thought and sound judgment.
- Collects and prepares all information for invoice generation and performs analysis of monthly data relative to contractual requirements, cost savings against program goals and device utilization, recommending courses of action to both the Account Team and/or Customer regarding optimization of opportunities.
- Identifies all reporting needs and develops appropriate documentation, providing appropriate analysis and recommendations.
- Identifies end-user training opportunities and ensures appropriate training and resources are made available.
- 100% customer satisfaction.
- Proactively determines innovative solutions regarding adjustments to the fleet in order to optimize the client environment.
- Obtains working knowledge of all EMSD offered solutions and products through training.
- Supports EMSD Planning process by providing analysis and recommendations on emerging business/technology trends and proposing new business models.
Qualifications
Please note that this role requires services to be provided in New York City. Accordingly, per applicable NYC law, the individual performing this role must be fully vaccinated against COVID-19, and provide proof of vaccination to the Company prior to the start date, unless the Company grants an exemption based on a disability/medical condition, pregnancy, childbirth, lactation, religious beliefs or observances, or status as a victim of domestic violence, stalking, or sex offenses.

-Bachelor's degree in a relevant field or equivalent experience required, plus 3 to 5 years of related experience.
- Experience in Managed Print Services.
- Excel modeling skills and intermediate to advance Microsoft Office skills.
- Must be able to multitask, balance workload and follow up. Logical thought process.
- Must be process oriented.
- Strong project management, analytical, organizational and presentation skills.
- Comfortable presenting and communicating to both internal and external audiences.
- Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises.
- May require up to 20% travel, including overnight stays (valid driver's license and acceptable driving record necessary).
- Project Plus.
- Must be able to lift up to 50lbs. May require the transport of devices.
Company Overview
About our Company - Canon Solutions America, Inc. empowers companies of all sizes to succeed by supplying market leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. With unwavering dedication to promote professional innovation, Canon Solutions America, Inc. helps drive sustainability, nurture efficiency, and regulate costs through the unification of comprehensive digital and traditional printing and document management solutions. As a wholly owned subsidiary of Canon U.S.A., Canon Solutions America, Inc. is headquartered in Melville, NY and has sales and service locations across the U.S. Our parent company, Canon Inc. (NYSE: CAJ), which earned approximately $30.4 billion in global revenue in 2020, ranks third overall in U.S. patents granted in 2020 and was named one of Fortune Magazine's World's Most Admired Companies in 2020.

Canon Solutions America offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/internet/portal/us/home/about/careers/benefits-compensation/

We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.

We are an EEO/AA employer. Minority/Female/Individuals with Disabilities/Protected Veterans.

If you are not reviewing this job posting on our Careers' site csa.canon.com/careers, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at csa.canon.com/careers.

#CSA
Workstyle Description
Hybrid - This position is full time and offers a hybrid work schedule requiring you to be in the office two company designated days a week and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs.
Posting Tags
#PM20 #LI-JR1
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Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
3 to 5 years
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