Resource Navigator, AmeriCorps Member
Milwaukee, WI 
Posted 8 days ago
Contract/Freelance Project Description
Sixteenth Street Community HealthCorps
September 2022 – July 2023 Service Year Position Description

Resource Navigator AmeriCorps Member

Member Position – Summary and Purpose
Resource Navigator AmeriCorps Members within the Social Service Department will increase capacity to assess and provide supportive resources to individuals to address their Social Determinants of Health (SDoH) needs. Resource Navigators will also have opportunities to create or develop projects or events applicable to the Social Services department.
Member Duties and Responsibilities
  • Complete required trainings for this position
  • Apply SDoH screening to clinic patients at various points of entry. 
  • Assess patients’ needs using Motivational Interviewing techniques and assist them with referral process and resources based on patient need. 
  • Assist patients reporting needs to connect them to internal or community resources.
  • Educate patients about self-advocacy, show them how to research and access resources needed when facing critical life situations.
  • Refer patients presenting with moderate or high-level needs to other service providers as appropriate.
  • Document all patient encounters in Electronic Health Records (E.H.R) describing needs, service plan, progress notes, referrals, and outcomes.
  • Ensure timely documentation of screening activities as requested by program staff. 
  • Provide project support and dissemination of key factors related to SDoH throughout SSCHC as requested. 
  • Explore, organize, and distribute relevant internal and community resources to meet individual patient needs.  
  • Actively participate in activities of the Social Services Department, including but not limited to staff meetings, in-service trainings, workshops, and department problem solving exercises.
  • Work with volunteers and interns in providing SDoH screens to patients not screened by AmeriCorps Members.
  • Collect and report data of individuals served on a change of behavior or intent to change behavior for a healthier lifestyle.
  • Member will have the opportunity for mentorship, collaboration projects and event planning across departments in Sixteenth Street Community Health Centers.
  • Member will avoid all prohibited activities while serving or representing AmeriCorps.
Qualifications and Experience
  • Be a high school graduate, GED recipient, working toward attaining a high school diploma or GED during the term of service. Members must agree to obtain either a diploma or GED before using an education award.
  • 18 years old or older, no upper age limit
  • Hold one of the following citizenship statuses: US citizen, US National, Lawful Permanent Resident Aliens
  • Pass a National Service Criminal History Check
  • Preferred experience working with diverse and underserved communities and true desire to help patients improve the quality of their lives.
  • Ability to relate well to people from different socio-economic backgrounds.
  • Bilingual (English and Spanish) is required for these positions.
  • Experience on MS office and computer use preferred.
  • Strong oral, written and electronic communication skills.
  • Ideal candidates will have studies and/or experience in Public Health, Social Work, Human Services, Case Management, or related areas.

Line of Supervision
The Resource Navigator AmeriCorps Member will report directly to their Social Services Site Supervisor
Application Process
Interested applicants should fill out the SSCHC application by clicking the link below. For more information, please contact Erik Miller by phone at (414) 897-5609 during weekday office hours (8am-5pm) or by email at
Sixteenth Street Community Health Centers is an equal employment opportunity employer and will offer reasonable accommodations upon request.


Job Summary
Project Mode
Project/Job Outsourcing
Type of Project
Full Time
Project Payroll Preference
Project Work Location
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