WIC Resource Navigator, AmeriCorps Member
Milwaukee, WI 
Posted 8 days ago
Contract/Freelance Project Description
Sixteenth Street Community HealthCorps
September 2022 – July 2023 Service Year Position Description

WIC Resource Navigator AmeriCorps Member

Member Position – Summary and Purpose
One full-time AmeriCorps member will be serving as the Women, Infant and Children (WIC) Resource Navigator to increase services offered to our WIC families by educating WIC participants in navigating and successfully connecting to needed community resources.
Member Duties and Responsibilities
  • Complete required trainings for this position.
  • Work with WIC team members to ensure appropriate referrals are made and resources utilized based upon needs identified during health and diet assessments.
  • Familiarize self and others with community resources; ensure Department Resource Directory is accurate, appropriate, and up to date.
  • Assess patients’ needs using Motivational Interviewing skills and guide them with referral process as needed including intricate system navigation.
  • Educate patients about self-advocacy, show them how to research and access resources needed when facing critical life situations.
  • Document all participant encounters describing referrals made, needs, progress notes, and outcomes.
  • Connect with participants via phone or in person for referral follow up.
  • Actively participate in department activities, including but not limited to staff meetings, in-service training and workshops, department problem solving exercises.
  • Collect and assess patient data relevant to needs, barriers and/or behavior change.
  • Farmer’s Market collaboration with the WIC Department, outside organizations and other departments within Sixteenth Street Community Health Center
  • Regularly contribute to agency blog/other media to promote available community resources.
  • Member will avoid all prohibited activities while serving or representing AmeriCorps.
  • Collect and report data of individuals served on a change of behavior or intent to change behavior for a healthier lifestyle.
  • Member will have the opportunity for mentorship, collaboration projects and event planning across Sixteenth Street Community Health Centers.
  • Other duties as assigned

Qualifications and Experience
  • Be a high school graduate, GED recipient, working toward attaining a high school diploma or GED during the term of service. Members must agree to obtain either a diploma or GED before using an education award.
  • 17 years old or older, no upper age limit
  • Hold one of the following citizenship statuses: US citizen, US National, Lawful Permanent Resident Aliens
  • Pass a National Service Criminal History Check
  • Ideal candidates will have studies and/or experience in Public Health, Health Sciences, Social Work, Human Services, Case Management, or related areas
  • Experience working with diverse and underserved communities and a true desire to help patients improve the quality of their lives
  • Bilingual (English and Spanish) is required.
  • Experience on MS office and computer use strongly preferred. Strong oral, written and electronic communication skills

Line of Supervision
The WIC Resource Navigator –AmeriCorps Member will directly report to the WIC Site Supervisor
Application Process
Interested applicants should fill out the SSCHC application by clicking the link below. For more information, please contact Erik Miller by phone at (414) 897-5609 during weekday office hours (8am-5pm) or by email at erik.miller@sschc.org
Sixteenth Street Community Health Centers is an equal employment opportunity employer and will offer reasonable accommodations upon request.


Job Summary
Project Mode
Project/Job Outsourcing
Type of Project
Full Time
Project Payroll Preference
Project Work Location
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