Customer Service Representative
Menomonee Falls, WI 
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Posted 25 days ago
Job Description

As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes a special team and that's where you come in. We are hiring immediately for a full time customer service representative (CSR) to join our family.

We say "family" because Applied has been fortunate to keep associates for 20, 30, 40+ years. In fact, 25% of our U.S. team has 20 or more years of service with Applied! Those stats are a testament of how much we value our team, and how much they value Applied.

Why join us?

There is a reason we have been named a Best Workplace 20 times. For all that you bring to your work, you'll receive the rewards and resources you need to feel fulfilled both professionally and personally. So, in addition to competitive pay and all the benefits you'd expect from an industry leader (401K, insurance, time off, etc.) we also provide:

  • A LASTING CAREER - Career path for this role is moving up to a sales or management career.
  • Professional development, training and tuition reimbursement.
  • We have a track record for being a great employer. (Best Workplaces 20 times, Outstanding Employer Support award by the US Navy, 50 Best companies to sell for in the US - just to name a few)

What you'll do:

This isn't a typical call center role. Our guiding principle of taking care of the customer allows you to do far more than just field complaints. You will act as an inside sales partner and provide our customers with assistance to a wide variety of questions and problems and will build ongoing business relationships with our customers.

Requirements:

  • 6 months + of customer service, call center or inside sales experience
  • High school diploma or equivalent
  • Valid driver's license & clean driving record (MVR) .

As the world's largest fluid power distributor, the Applied Fluid Power network of companies provide dedicated fluid power support and custom designed solutions that meet customer performance goals and keep industry running. Capabilities include system integration, manifold design, machining and assembly, electronic controls, fabrication, fluid filtration, programming, high speed hose assembly, engineering, repair services, and more. Additionally, Applied Fluid Power has one of the largest teams of Certified Fluid Power Specialists, Certified Electronic Control Specialists and Certified Fluid Power Mechanics to assist with problem solving, system building, troubleshooting, and other custom requirements.

Applied Fluid Power is a part of Applied Industrial Technologies (NYSE: AIT), a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.

If you need accommodation for any part of the employment process because of a disability, please send an email to hiring@applied.com or call 216-426-4389to let us know the nature of your request.


We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
Open
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