Temporary Financial Clearance Representative - Administrative Office Building
Middleton, WI 
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Posted 13 days ago
Job Description

Join the #1 hospital in Wisconsin!

We are seeking a Financial Clearance Representative to:

  • Bring your organizational and customer service expertise to the #1 hospital in Wisconsin!
  • Enter and verify demographic and insurance information, complete coordination of benefit changes, calculate and collect patient financial obligations.

Education:

Minimum - High School Diploma or equivalent.

Preferred - Associate's Degree in Business, Finance, Health Information Management or related field.

Work Experience:

Minimum - One (1) year of experience in a customer service related field.

Preferred - One (1) year of experience in an healthcare, call center, business, financial or insurance related field.

Required Skills, Knowledge, and Abilities:

  • Ability to work in a busy, loud, and demanding environment.
  • Must independently recognize and evaluate situations for the level of urgency.
  • Experience in providing a high level of customer service.
  • Strong emotional intelligence and empathy.
  • Excellent written and oral communication skills.
  • Maintains effective and cooperative working relationships with co-workers, leaders, clinical staff and the general public.
  • Must be detail oriented and accurate.
  • Ability to multi-task and prioritize tasks.
  • Displays an aptitude and willingness to learn new responsibilities.
  • Willingly accepts feedback.
  • Flexible and innovative.
  • Ability to problem-solve and work independently.
  • Displays a professional appearance.
  • Dependable and reliable in achieving goals.
  • Experience operating office machines such as personal computers, fax machines, photocopier, and document scanners.
  • Familiarity with medical terminology and abbreviations.

Physical Requirements:

Sedentary: Ability to lift up to 10 pounds maximum and occasionally lifting and/or carrying such articles as dockets, ledgers and small tools. Although a sedentary job is defined as one, which involves sitting, a certain amount of walking and standing is often necessary in carrying out job duties. Jobs are sedentary if walking and standing are required only occasionally and other sedentary criteria are met.

Our Commitment to Diversity, Equity, and Inclusion

UW Health is committed to being a diverse, equitable, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. Applications from Black, Indigenous and People of Color (BIPOC) individuals, women, and LGBTQ+ and non-binary identities are strongly encouraged. EOE, including disability/vets.

Work Schedule:

100% FTE, 40 hours per week. Scheduled shifts are Monday - Friday between the hours of 7:30 AM to 6:30 PM. Hours may vary based on the operational needs of the department.

UW Health Administrative Facilities - UW Health has administrative locations throughout Madison and beyond where thousands of employees provide vital support to our clinical areas. These locations are home to departments such as Access Services, Compliance, Human Resources, Information Services, Patient Medical Records, Payroll and many others.

 

Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Temporary, Part Time
Required Experience
1 year
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