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Job Description

Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate, and above all fun.

Join the 2022 FIS University Program!

As a 2022 FIS University Program full-time employee, you will have the opportunity to participate in team projects, community service activities, professional development seminars and work with a team that is invested in your growth, development, and success; including quarterly performance connects with your manager and bi-annual merit reviews. This two-year full-time program has start dates in January, March, June, and September with a dedicated "Learning Week" where you will;

• Learn how to work within a corporate environment

• Learn the structure of FIS and options for growth within the organization

• Hear from FIS leadership about their journey and participate in senior leader networking opportunities

• Build a network of your peers from across the organization

This position is for a March 21st, 2022 start.

About The Team

The Client Service Management Team manages the service side of the client relationship with financial institutions that use FIS for their data processing. Service activities include assisting customers with escalations, effective oversight of client project implementations, providing training options for customers, and overseeing customer billing. The Client Service Manager develops a strong working relationship with their assigned clients and FIS resources that interact with their clients.

What You Will Be Doing

You will be assigned a list of 5 - 10 financial institutions that you will manage in your bank portfolio. Your job responsibilities will be managing the service component of the client relationship and working closely with the FIS account management team. As part of managing the client, you will meet monthly with each financial institution to discuss important key service topics, review projects in your client's queue, and discuss available service offerings. You will become efficient in the tools that your clients use to navigate FIS so that you can educate your clients on various FIS processes and procedures to help them improve their efficiencies.

What You Bring

• Bachelor's degree from job discipline

• Proficiency in Microsoft Office Suite

• Self-motivated and a willingness to learn

• Flexibility, versatility, dependability

• Written and verbal communication skills

Added Bonus If You Have

• Banking experience

• Prior internship experience

• Interpersonal skills

• Teamwork skills

What We Offer You

• Competitive salary and excellent benefits

• The chance to work on some of the most challenging, relevant issues in financial services & technology

• A broad range of professional education and personal development possibilities - FIS is your final career step!

• Time to support charities and give back in your community

• A work environment built on collaboration, flexibility and respect

• Student Loan Repayment Program: FIS will PAY OFF your principal loan balance over 10 years of service! Eligibility starts after one year of tenure in the program and is for U.S. participants

Vaccination Requirements

Notice to all US applicants: All employees must be fully vaccinated against COVID-19. Individuals with a disability (including a medical condition) or sincerely held religious beliefs or practices that prevent them from getting the vaccine may request an exemption from the vaccine requirement.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the .

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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