Are you a kind, compassionate and empathetic person wanting to make a difference in people's lives? Does the thought of playing a role at Wisconsin's #1 hospital excite you? Do you believe that in order to provide remarkable healthcare you should expect remarkable customer service? If so, UW Health's Communication Center is the place for you!
We are seeking a Call Center Paging Representative with:
Minimum - High School Diploma or equivalent.
Preferred - Associate's or Bachelor's degree.
Minimum - One year of experience in a medical, call center, or customer service environment.
Required Skills, Knowledge, and Abilities:
Sedentary: Ability to lift up to 10 pounds maximum and occasionally lifting and/or carrying such articles as dockets, ledgers and small tools. Although a sedentary job is defined as one, which involves sitting, a certain amount of walking and standing is often necessary in carrying out job duties. Jobs are sedentary if walking and standing are required only occasionally and other sedentary criteria are met.
Our Commitment to Diversity, Equity, and Inclusion
UW Health is committed to being a diverse, equitable, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. Applications from Black, Indigenous and People of Color (BIPOC) individuals, LGBTQ+ and non-binary identities, women, persons with disabilities, military service members and veterans are strongly encouraged. EOE, including disability/veterans.
This is an hourly full-time, 40 hours per week position that rotates every other weekend, with a total of 5 shifts per week. Hours available are:6:45am - 3:15pm, 2:30pm - 11:00pm, 2:45pm -11:15 pm, and 3:30pm-12:00am. Hours may vary based on the needs of the department. Receive additional compensation for working in the evenings and on weekends! Applicants hired into this position can work remote from either Illinois or Wisconsin. Details will be discussed during the interview process.
Minimum starting pay is $17.00 per hour. Some shift differentials are available which will be discussed during the interview.
UW Health Administrative Facilities - UW Health has administrative locations throughout Madison and beyond where thousands of employees provide vital support to our clinical areas. These locations are home to departments such as Access Services, Compliance, Human Resources, Information Services, Patient Medical Records, Payroll and many others.