1319 - Office Services & Reception Specialist
Waukesha, WI 
Posted 17 days ago
Job Description
Office Services Specialist
Waukesha, WI
Office Operations
Friday, November 5, 2021

Michael Best is seeking an Office Services & Reception (OSR) Specialist for our Waukesha Office. This person will also cross-train and provide occasional OSR service coverage at our Milwaukee Office.

This position can be either full-time (1 opening) or part-time (2 openings), depending on the availability of our qualified candidates. We are seeking a total of 35-45 hours a week of coverage, scheduled Monday through Friday, and generally between the hours of 7:30am and 6:00pm. Each week, the schedule will have some variety and flexibility. On rare occasions, additional hours (earlier mornings, evenings, or weekends) may be required for specific events, projects, or initiatives.

The Office Services & Reception (OSR) Specialist will be the first point of contact for all clients, visitors, vendors and employees and must enjoy providing efficient, gracious, and professional customer service. Additionally, they will assist attorneys and leadership by drafting documents and correspondence, managing calendars, managing conference room reservations and set-ups, processing onsite inventory and supplies ordering, and in general, assisting with other projects on an as needed basis.

Responsibilities & Duties:

  • General office and clerical responsibilities; monitor phones, order office supplies, process mail/FedEx
  • Assure lobby, break rooms and rest areas are presentable to employees and visitors
  • Serving visitors by warmly greeting, welcoming, and directing them appropriately
  • Notifying Firm's personnel of visitor arrival, escorting visitors to conference rooms
  • Setting and cleaning up conference rooms for meetings
  • Working with the Administration & Operations Manager to manage space planning and facilities requests
  • Offering administrative support across the office


This position is hourly, non-exempt and eligible for overtime compensation. The target compensation range for this position is $13.00 to $17.00 per hour (before overtime) and based on each candidate's relevant experience.

  • High School Diploma (or equivalent) minimally required
  • 2+ years combined, successful experience in customer-service, administrative support, or professional services roles
  • Prior experience in a professional services office setting is preferred, legal industry a plus
  • Strong organizational skills and a high attention to detail
  • Excellent verbal, written, and interpersonal skills
  • Ability to effectively communicate with various levels of the organization and with clients/visitors
  • Multi-tasking and time-management skills, with the ability to prioritize tasks in real-time
  • Team player mentality, with a desire to be a part of a collaborative, high-performing group
  • Proficiency in MS Office programs, including typing and proofing skills
  • Valid authorization to work in the US

To be considered for this position, please submit an application, including a document with your working availability if seeking a part-time position, via our online portal.

Michael Best & Friedrich LLP, Michael Best Strategies LLC, and Michael Best Consulting LLC (collectively known as "Michael Best") are steadfastly committed to providing equal employment opportunity and maintaining a workplace for employees and applicants for employment that is free from discrimination based upon age, race, religion, color, disability, marital status, sex (including pregnancy), national origin, ancestry, ethnicity, sexual orientation, gender identity or expression, genetic information, veteran or military status, or any other status protected by applicable federal, state, or local law.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, please contact our Recruiting team at 414.225.4999 or careers@michaelbest.com to let us know the nature of your request and your contact information.


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
2+ years
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