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Job Description

Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What you will be doing:

• Analyze moderately complex client transactions to determine customer impact.

• Evaluate and compile detailed information to ensure trust client's transactions are properly completed.

• Identify, research, resolve problems, and take necessary actions to balance differences within Trust Support Services Systems and Accounts.

• Assist in the coordination of operational procedures and processes between departments that affect the level of customer service.

• Review and verify data input and output.

• Research special items and complete special projects as needed.

• Ability to retrieve and utilize information from trust systems and other data sources

• Other duties as assigned

What you bring:

• Bachelors degree or equivalent combination of education and experience

• 2-3 years of experience

• The ability to switch gears throughout the day to assist with meeting critical cut-off times or high-volume processing spikes.

• Quality, accuracy, and accountability are key attributes that will mark the finalists for this position.

• Flexibility regarding both schedule and role as both may change with little notice in response to business demand.

• Experience using a dual monitor environment is preferred, and computer skills are required.

• Extremely detail-oriented and conscientious.

What we offer you:

• Attractive benefits including private medical cover, dental cover, and travel insurance

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities

• A modern, international work environment and a dedicated and motivated team

• A broad range of professional education and personal development possibilities - FIS is your final career step!

• A competitive salary and benefits

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Vaccination Requirements

Notice to all US applicants: All employees must be fully vaccinated against COVID-19. Individuals with a disability (including a medical condition) or sincerely held religious beliefs or practices that prevent them from getting the vaccine may request an exemption from the vaccine requirement.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the .

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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