About Us Brenntag is the global market leader in full-line chemical distribution. Linking chemical manufacturers and chemical users. Brenntag provides business-to-business distribution solutions for industrial and specialty chemicals globally. With over 10,000 products and a vast supplier base, Brenntag offers one-stop shop solutions to more than 150,000 customers. The value-added services include just-in-time delivery, product mixing, formulation, repackaging, inventory management, drum return handling as well as technical services. Headquartered in Mülheim an der Ruhr, Germany, Brenntag operates a global network with more than 400 locations in over 60 countries.
Job Description At Brenntag Great Lakes, our Account Coordinators play a critical role in achieving strong relationships by ensuring we deliver on our commitments to our customers.
Responsibilities include but are not limited to:
Processing all customer orders for the accounts they are assigned
Partnering with Sales Representatives to resolve customer product questions
Monitoring inventory, order status and delivery dates to ensure the correct product is delivered to the customer in the time frame they requested
Proactively notifying customers of potential delivery problems and providing alternatives to resolve the problems
Work with internal resources such as purchasing, inventory control and traffic to source and suggest alternatives for the customer
Work with internal resources to coordinate and expedite rush product requests.
Individuals that have the following skills and experience will excel in this position:
Ability to multi-task
Excellent verbal and written communication skills
Excellent organization and coordination skills
Proven experience working in a fast-paced environment
Desire to exceed customer expectations
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals
Ability to write routine reports and correspondence
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages
Ability to problem solve and apply concepts of basic algebra.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Must interpret instructions furnished in written, oral, diagram or schedule form.
Associates degree and/or equivalent work experience
Brenntag is an Equal Opportunity Employer Brenntag provides equal employment opportunities to qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other status protected by applicable federal, state or local law.