Restaurant Services Maintenance Supervisor - The Bartolotta Restaurants
Milwaukee, WI  / Waukesha, WI  / Wauwatosa, WI 
Posted 4 days ago
Job Description

The Bartolotta Restaurant Group is looking for a service-oriented, and experienced Restaurant Services Mainenance Supervisor to join our team. This is an exciting opportunity to work with The Bartolotta Restaurant Group in the hospitality and dining industry. 

 Job Summary:
The Restaurant Services Mainenance Supervisor oversees and provides service for all onsite installation, repair, and maintenance needs within The Bartolotta Restaurants.

Supervisory Responsibilities:

  • Trains and/or oversees service technicians.
  • Schedules service technicians, assigning roles based on experience and skills.
  • Supervises work product from service technicians.
  • Conducts performance evaluations that are timely and constructive.
  • Handles discipline and termination of employees as needed and in accordance with restaurant policy.

  • Collaborates with unit leadership in designing daily, weekly, and monthly cleaning and functional monitoring of equipment to ensure optimal performance and lifespan.
  • Properly troubleshoots, diagnoses, and manages repairs of commercial cooking, refrigeration, and/or HVAC equipment.
  • Operates, maintains, and manages repairs of heating and cooling equipment including boilers, heat pumps, air handlers, exhaust fans, etc.
  • Manages preventative maintenance/repair work schedule on buildings, site, and equipment to ensure it is working properly and in compliance with all safety guidelines.
  • Provides highest level of service to the units and professionally communicates the service needed to staff.
  • Defines/Diagnosis service problems, collects data, establishes facts, and draws valid conclusions about the work to be performed.
  • Responds to and appropriately manages emergency service requests.
  • Maintains accurate records of maintenance and service performed.
  • Consults with Vendors to get parts ordered for repairs and in support of preventative maintenance practices.
  • Communicates with manufacturers as needed to help with diagnosing problems with equipment.
  • Installs all parts ordered for the customer in a timely and professional manner.
  • Follows safe work practices and accident prevention procedures.
  • Maintains a neat and orderly truck, along with accurate part and tool inventory.
  • Maintains productivity levels in accordance with company standards.
  • Consults with manufacturers, sales reps, dealers and customers as needed to ensure cost and service efficiency.
  • Establishes maintenance shop protocols, inventory system, and practices to ensure clean, orderly, and workable

Required Skills/Abilities:
  • Demonstrated skills in effective leadership.
  • Ability to prioritize and manage projects, schedules and timelines.
  • Excellent communication skills.
  • Certification/Education/Licensed in HVAC preferred
  • Electrical, Plumbing and building control systems experience a plus

Education and Experience:
  • High school diploma or equivalent preferred.
  • Successful completion of on-the-job training.
  • At least five years of experience.

Physical Requirements:
  • Must be able to climb stairs and ladders.
  • Requires walking, standing, driving, sitting, squatting, kneeling, reaching overhead, bending, twisting, and turning for prolonged periods of time.
  • Must be able to use hands for fine manipulation of hand tools.
  • Moderate to heavy lifting and carrying (up to 75 pounds)
  • Must have a good driving record with proof of insurance.
  • Weekend and on-call availability required.

Location: The Bartolotta Restaurants
Full Time - Evening, Weekend, and On-Calll Availability Required
Direct Supervisor: CEO



Job Summary
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
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