Location: OTSEGO, MI, United States
Job Family : Support
Job Type : Regular
Posted : Mar 19, 2021
Job ID: 21461
*Will provide excellent customer service to multiple Parker Accounts. *Will have direct contact with external customers and Parker Sales Team. *Will give Customer price quotations and process credits. *Respond to Customer emails in a timely manner. *Will be responsible for taking calls on Parker's Customer Service Call Center. *Keep appropriate departments informed of customer requirements and problem areas. *Review schedules, releases and enter orders on a timely basis. *Responsible for entering customer's purchase orders via CRT. *Possible backup for switchboard/mail and Executive Administrative Asst. *Other duties as assigned by supervisor.
*Excellent communication skills both written and verbal. *Proficient in the use of personal computer. *Excellent telephone and general communication skills. *Excellent math skills. *Sensitivity in dealing with customer conflicts. *Strong interpersonal skills. *Previous customer service experience is beneficial. *High School Graduate with emphasis on office procedures, interpersonal communications and computer skills. *Basic Excel. *Experience with Nafta codes, paperwork is beneficial.
Founded in 1917, Parker Hannifin Corporation is a $13.7 billion, global company. With annual sales of $13.7 billion in fiscal year 2020, Parker Hannifin is the world's leading diversified manufacturer of motion and control technologies and systems, providing precision-engineered solutions for a wide variety of mobile, industrial and aerospace markets. The company has operations in 49 countries around the world. Parker has increased its annual dividends paid to shareholders for 63 consecutive fiscal years, among the top five longest-running dividend-increase records in the S&P 500 index. Parker's engineering expertise and broad range of core technologies uniquely positions the company to solve some of the world's greatest engineering challenges. By partnering with customers, Parker improves their productivity and profitability and seeks new ways to solve humanity's biggest challenges.
Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. U.S. Citizenship/Permanent Resident is required for most positions. ("Minority/Female/Disability/Veteran/VEVRAA Federal Contractor") If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to http://www.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf and http://www1.eeoc.gov/employers/upload/eeoc_gina_supplement.pdf