Family Support Case Manager
Milwaukee, WI  / Waukesha, WI 
Posted 2 days ago
Job Description
Who are we?

Since 1920, our culture at Catholic Charities has been defined by our mission to “provide service to those in need, to advocate for justice and to call upon others to do the same.” We provide several social services that focus on serving the poor, vulnerable, and marginalized in communities across the 10 counties of Southeastern Wisconsin.

A career at Catholic Charities blends social service with professional advancement. Our staff is made up of a diverse group of individuals who are committed to serving clients of all faiths and backgrounds.
We are a proud recipient of the Milwaukee Journal Sentinel Top Workplaces award, for 2016, 2017 and 2018. 

What is the purpose of our Supported Parenting Program?

The Supported Parenting Program is a family support, home visitation program which helps prepare, strengthen, and support at-risk families. Our program promotes positive parenting and healthy interactions between parent and child as they interact on a day-to-day basis. Our goal is to aid parents in providing a safe, loving environment for their children to grow and thrive.

What will I do as a Family Support Coordinator?

As a Family Support Case Manager, you will provide in-home visiting services to parent(s), first-time parent(s), and those with children at risk.  You will create an individualized plan to help parent(s) develop confidence in caring for their children and building self-esteem. The Family Support Case Manager provides education about child growth and development as well as offers support and reinforcement for healthy parenting skills. You will also have the opportunity to offer assistance to all members of the family to resolve the tensions and discord which can arise about co-parenting, visitation, discipline, etc.
Why should I apply?

This is the perfect opportunity for a dedicated, empathetic individual with a passion for developing and maintaining strong relationships with clients to help them reach their goals and provide healthy outcomes.

Benefits within this position include ongoing training, and accreditation, competitive Health, Dental, and Vision insurance, Paid Time Off, Holidays, and 403(b) plan with company matching and contribution.

What are the requirements?
Candidates are required to have a Bachelor’s Degree in Social Work, or related field required, such as: Human Development and Family Studies, Human Services, or Sociology. 2 years of previous experience in family services or health care, preferably focusing on prenatal and child development is a plus.

As a Family Support Coordinator, you will travel to client’s residence (approximately 50% of the time), which requires a valid driver’s license, reliable transportation and vehicle insurance (liability coverage: $100,000/person and $300,000/accident).
Catholic Charities is an Equal Opportunity/Affirmative Action Employer regardless of race, color, religion, creed, sex, marital status, national origin, disability, age, veteran status, on-the-job injury, sexual orientation, political affiliation or belief. Employment decisions are made without consideration of these or any other factors that employers are prohibited by law from considering.

Catholic Charities also prohibits discrimination against individuals with disabilities and will reasonably accommodate applicants with a disability, upon request, and will also ensure reasonable accommodation for employees with a disability.


Job Summary
Employment Term and Type
Regular, Full Time
Hours per Week
Work Hours (i.e. shift)
8:30am - 5:00pm
Salary and Benefits
$31,200 to $35,300
Continued Education and Mentorship • Health, Dental, Vision, FSA, and 403(b) • Employer paid Life Insurance, Short Term Disability, and Long Term Disability • Generous PTO structure plus 11 Paid Holidays • Employee Assistant Program • Mileage and Cellphone Reimbursement • Business Casual Dress Everyday with Casual Fridays
Required Education
Bachelor's Degree
Required Experience
0 to 3 years
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