Field Reimbursement Managers (FRMs) at Xcenda assist provider offices in resolving complex coverage and reimbursement issues that may create barriers to access for patients. Our teams travel weekly, Monday - Thursday, to healthcare offices within a designated territory, using their knowledge of coverage, patient assistance, and health policy to educate office staff and break through access issues to ultimately help patients.
As an FRM, a typical day might include:
- Providing face-to-face, personalized issue resolution
- Educating provider offices on local and regional payer issues, coding changes, and appropriate claims submission processes
- Liaising with reimbursement hotlines regarding alternative funding/financial assistance programs
- Assisting with determining coverage and access options available for a specific medication or procedure
Xcenda, part of AmerisourceBergen, is an integrated, world-class consulting organization focused on value, reimbursement and patient access. Our company brings together a team of exceptional healthcare and business professionals whose multidisciplinary experience fulfills an unmet need in the marketplace. We provide customized solutions and innovative approaches that discover and communicate the value of pharmaceuticals and other healthcare technologies.