Branch Manager
Milwaukee, WI 
Posted 2 days ago
Job Description
Tracking Code
Job Description

As The Bank of You, North Shore Bank is about helping families thrive, businesses grow and communities flourish. And it’s our employees that make the difference. With offices located throughout eastern Wisconsin, we offer a work culture that has been recognized as a Top Workplace seven times by the Milwaukee Journal Sentinel.

As a mutual company, North Shore Bank isn’t publicly-owned, which means when we come to work every morning, our sole focus is on providing high-touch service to our customers and employees, and supporting our local communities. Are you looking for a company that places long-term growth ahead of short-term profits? Where you can put your customers first and think creatively to solve challenges? Where respect, integrity and being true to your word are valued and rewarded? This is the place.

Branch Managers:

  • Ensure that sufficient resources, including staffing and sales support, are available and efficiently deployed.
  • Coach direct reports, motivating them and training them on effective practices and processes and to achieve business plan objectives.
  • Keep abreast of current financial and economic conditions in market place and business sector. 
  • Responsible for the implementation and monitoring of effective internal controls for the branch including but not limited to protection of all funds, physical assets and property of the branch.  
  • Handles unusual or difficult customer situations through direct personal action or referral to the appropriate department.
  • Keeps abreast of Bank products/services and insures that all changes and/or additions are thoroughly communicated to staff
  • Uncover needs of customers through effective use of profiles and established bank sales processes and meet or exceed profile goals that are set.
  • Collaborate with the District Manager in the development of the annual branch budget.  Prepare and monitor monthly budget variance report.


A high school diploma or its equivalent is required. A bachelor’s degree from an accredited four-year college or university, in a business related discipline, is preferred. Requires at least three years of demonstrated effective management skills, including the ability to coach others to achieve business and individual goals. Must have excellent customer service and time management skills. Requires at least three years of sales experience with an emphasis on building customer relationships. Must have thorough knowledge of financial concepts, and ability to use a variety of desktop automation tools.   Must have availability to work Saturday mornings.


This position requires registration through the National Mortgage Licensing System (NMLS) under the terms of the SAFE Act of 2008.  Applicants must (1) have an active NMLS ID that is in good standing, and can be transferred to North Shore Bank's registry, or (2) must be willing to register prior to start date.  Your employment with North Shore Bank is contingent upon successful registration and annual re-registration thereafter.

Job Location
Milwaukee, Wisconsin, United States
Position Type

Employment selection and related decisions are made without regard to race, ethnicity, religion, gender, sexual orientation, national origin, age, disability, genetic history, marital status, military or veteran status, or any other characteristic protected by law.


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
3+ years
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