Marketing Operations Manager, Metrics & Reporting
Chicago, IL 
Posted Today
Job Description

Egencia is seeking an experienced Marketing Operations Manager, Metrics and Reporting who is curious, an outstanding pragmatic problem solver and collaborator.

You will work closely across global teams to ensure that we have the right data and the right tools to make the right decisions. If you have experience in data architecture, designing reports, using data visualization tools and delivering keen insights at a high-growth B2B company, we are looking for you to join our Marketing Operations team.

What You Will Do:

  • Design and develop measurement and performance tracking reports across a mix of channels and campaigns, identifying trends and summarizing insights into weekly and monthly updates
  • Build reports and dashboards in and Tableau to provide transparency into the results of all marketing and sales pipeline activity
  • Benchmark current marketing activities, performance and investment against historical performance, and industry standard methodologies to make recommendations for investment decisions
  • Provide ad hoc reporting in response to new testing and launch strategies
  • Assist in developing data driven strategies to drive marketing forecast and attribution models
  • Partner and provide requirements to internal/external analytics specialists

Who You Are:

  • A solid grasp of the marketing and sales demand waterfall
  • Super-curious and a lover of how data drives insights and decisions
  • The authority on our marketing data structure, preparation and manipulation, knowing how each report is built and owning it
  • Passionate about finding creative and relevant ways to deliver insights to optimize and scale marketing programs and campaigns
  • A super user of Salesforce and Tableau and discoverer of new solutions to enable your colleagues to be more forward-thinking

What You Bring:

  • You know B2B, you know marketing, you advocate for data driven frameworks, you have global marketing experience - a plus!
  • You have proven experience (3-5 years) working in data and marketing/sales and reporting applications (such as Marketo, Google Analytics, Salesforce, Tableau, Redshift, AWS or similar technologies) and coding experience for data visualization - SQL required
  • Proficiency across a wide range of technologies related to the storage, transfer, integration, visualization, and analysis of large and sophisticated data sets - another plus!
  • You have strong documentation, organization, prioritization and interpersonal skills including addressing executive leadership, and peers across the organization
  • You demonstrate the ability to handle and prioritize across multiple initiatives with a willingness to ask questions and a desire to communicate openly with your peers and managers
  • You hold a BA/BS degree in Analytics, Marketing, Computer Science, Communications, or related fields

Why Join Us:

Expedia Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people's lives better - that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them the tools to do so.

Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground, so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.

If you have a hunger to make a difference with one of the most loved consumer brands in the world and to work in the dynamic travel industry, this is the job for you.

Our family of travel brands includes: Brand Expedia,, Expedia Partner Solutions, Egencia, trivago, HomeAway, Orbitz, Travelocity, Wotif,, ebookers, CheapTickets, Hotwire, Classic Vacations, Expedia Media Solutions,, Expedia Local Expert, Expedia CruiseShipCenters, SilverRail Technologies, Inc., ALICE and Traveldoo.


Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
3 to 5 years
Email this Job to Yourself or a Friend
Indicates required fields