Join our enthusiastic team that works to turn people’s backyard dreams into reality! Your dedication and hard work will be appreciated and well-rewarded; plenty of opportunity for personal and career growth!
Do you enjoy working in a retail environment but not working every holiday? Are you looking for a position that allows you to have more work life balance? We are seeking a Customer Care Specialist who can focus on relationship building with existing clients and selling our products to new clients. This person will work with our Retail team, along with support from our Marketing and Inventory teams.
A Customer Care Specialist will have the following traits:
Strong drive for sales and performance management
Self starting with minimal direction
Someone who is both task oriented and people-oriented
Comfortable working face-to-face with clients
Content to work independently for extended stretches of time
Enjoys a dynamic work environment in which every day will vary
Exceed expectations for Company Core Values.
Provide outstanding customer service at all times
Over the phone
Via text & email communications
Help our clients shop and make suggestive sales
Set and achieve sales goals
Build relationships with all (approximately 2,000) of our clients
Handle majority of customer and new lead follow-up
Troubleshooting water care issues
Closing big ticket sales
Answer and direct phone calls
Maintain clean store
Stock the store and help manage warehouse
Drive the forklift
Constantly shift around product offerings in store
Take care of pool and spas in the store
Collect and forward customer information when needed
Assemble products as needed
Go to customer’s house to deliver product or perform operation instructions
Open and close the store regularly
This is a full-time position (40+ hours) with a complete benefits package. Benefits include: Medical, Dental, Vision, Life insurance, Short-term Disability, Paid Holidays, Paid Vacation, and 401K Plan with company match. Our office is located on the outskirts of Waukesha, WI. $500 Sign on Bonus to be paid out as $250 after 90 days and $250 after 6 months of continued employment.
If interested, please email apply today!
Check out what our Team Members have to say about working here on our Career page at www.SwimmingPoolServices.com