River Run is a well-established technology services company with a team of highly motivated individuals. We work hard to reach our goals together as a team and have fun while we are doing it! If you want to work in an environment that is fun, challenging and rewarding, then we may be the right fit for you.
As a Systems Engineer, you’re an active partner in managing business relationship with our clients while providing a high-level quality services on a wide variety of hardware and software systems.
Essential Duties and Responsibilities:
Oversee the monitoring, analysis, and management of network health, including reviewing of System logs, Disk Space Utilization, Processor and Memory Utilization, as well as Patch, Backup, and AntiThreat measures. Perform advanced diagnostic testing.
Setup, analysis, and troubleshooting tasks related to basic, intermediate, and advanced Information Technology hardware and software configurations, including installation or replacement of hardware components, cabling, peripherals, drivers, software, customization of system settings, and resolution of end user issues. This will involve the lifting, handling, and transport of equipment as necessary.
Basic, intermediate, and advanced network protocol configuration and analysis, including identification and diagnosis of network connectivity, name resolution issues, and basic and intermediate routing issues, as well as set up mission critical devices and troubleshooting of network performance issues.
Oversee basic, intermediate, and advanced network administration tasks, including user and mail system maintenance, group policy, network security, etc.
Assist the Support Desk and Technical Field Staff as needed in the handling and resolution of escalated issues.
3 + Years in a consultative engineering role
Bachelor’s OR Associate’s Degree
Demonstrate at minimum an Administration level competency in Windows and network infrastructure technologies.
Competency: Here are River Run’s core values to make clients extraordinarily happy.
F: Focused on Clients: This is the leading value a new candidate must understand and live by. Our “WHY” is to help clients achieve meaningful results and our people make that happen. I: Innovative: Our future growth depends on improving ways to market and sell our products and services. Internal improvement suggestions and out of the box thinking are needed in order to be successful in this role. A successful candidate must also have the ability to generate new and innovative approaches to issues and adjust quickly to changing priorities and complex conditions. P: Positive: Be able to reinforce an upbeat, fun atmosphere and exemplify a “can do” spirit. P: Precise: Perform jobs and tasks with thoroughness, detail and exactitude. Must implement, follow and lead with best practices. E: Engaged and Communicative: Must be an experienced team member who employs active listening and utilizes direct and appropriate communication skills. Teamwork is important and this person will need to be able to reach out to others in a collaborative manner. R: Responsible: Must accept and enforce obligations to the client and other team members willingly and meet those commitments. D: Driven: Passionate and focused on purposeful actions with the ability to control the situation and be pro-active. Must demonstrate a track record of working hard to complete a job and expects personal and team performance to be nothing short of world class
Why Work at River Run:
River Run is a fun, dynamic organization that is continuously on the lookout for talented and energetic individuals who embrace our culture of: “Helping our people, our clients and our community achieve meaningful results.” After 25+ years in business, it is clear that the secret to our success is due to the individuals that we employ. We strive to utilize each person’s individual talents and certifications in a myriad of technologies to keep our Clients “Up and Running.