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IT System Administrator II
Milwaukee, WI / West Allis, WI
Job Description
Job Purpose:
The IT System Administrator II will provide IT support, monitoring and oversight of the server and network environment. This position will work in conjunction with the IT helpdesk to meet the needs of the end user.
Duties:
Position Details:
Organizational Information:
SaintA is a Wisconsin provider of family centered care and educational services. SaintA has an acute focus on trauma informed care (TIC), which is a philosophy and practice that acknowledges the profound effects of trauma on the developing brain. Together with our families, SaintA works to recognize the neurobiological effects of trauma and address them with evidence-informed care, leading to healing, resiliency, and the ability to live stable, successful lives.
SaintA provides a rich continuum of services, including:
Interested parties please submit a cover letter and resume online.
Minority candidates are strongly encouraged to apply.
Equal Employment Opportunity: Minority/Female/Handicapped/Veteran
The IT System Administrator II will provide IT support, monitoring and oversight of the server and network environment. This position will work in conjunction with the IT helpdesk to meet the needs of the end user.
Duties:
- Manage O365 environment
- Manage 2012/2016 domains including AD, group policy, DNS, Radius, DHCP
- Packaging third party applications to be deployed with MDT to support Windows 10 desktop image deployment
- Support and oversee systems administration tasks (Active Directory, O365, printers, group policy, network security, etc.)
- Deploy and maintain virtual machines in a Microsoft Windows Hyper-V environment
- Manage short term and long-term backups
- Engage and oversee the monitoring, analysis and management of server and workstation health; including review of system logs, disk space utilization, processor and memory utilization as well as patch, backup and AntiThreat measures
- Engage in setup, analysis, and troubleshooting tasks related to basic and intermediate information of technology hardware and software; including installation or replacement of hardware components, cabling, peripherals, drivers, software, customization of system settings, and resolution of end user issues
- Install, configure and maintain security tools (web, filter, spam filter, virus protection, firewalls, wireless, etc.), and remote access to the network (portal, VPN)
- Engage in basic and intermediate network protocol configuration and analysis, including identification and diagnosis of network connectivity, name resolution issues and basic routing issues, as well as set up of mission critical devices to participate on the client network
- Work with vendors to trouble shoot network infrastructure, hardware and software, and other issues as appropriate
- Perform system upgrades, including service packs, patches, hot fixes, firmware updates on networking and related equipment
- Assist and respond to IT helpdesk requests and provide remote or desktop assistance with user requests
- Maintain up-to-date documentation on all server, network, hardware, software equipment and configurations
- Create and update knowledge base articles to provide procedures and guidance to IT staff and users as appropriate
- Minimum - Associate degree (A. A.) from an accredited college or technical school along with seven years+ of Systems Administration experience in a Microsoft windows environment (Windows 2012/2016 domains)
- Hands on experience managing an O365 environment
- Experience with PowerShell
- Proven abilities in Windows desktop and server administration
- Mastery of basic TCP/IP Skills
- Foundational understanding of DNS, routing, firewalls and wireless technologies, messaging systems, virtual technologies and remote access technologies
- Proven technical, analytical, data collection and problem-solving skills
- Exceptional customer service skills
Position Details:
- Full-time
- Monday – Friday, some nights and weekends
- Must have a valid driver’s license and meet agency auto insurance requirements
- Reports directly to the Director of Information Technology
Organizational Information:
SaintA is a Wisconsin provider of family centered care and educational services. SaintA has an acute focus on trauma informed care (TIC), which is a philosophy and practice that acknowledges the profound effects of trauma on the developing brain. Together with our families, SaintA works to recognize the neurobiological effects of trauma and address them with evidence-informed care, leading to healing, resiliency, and the ability to live stable, successful lives.
SaintA provides a rich continuum of services, including:
- Child Welfare and Foster Care
- Support for youth who have aged out of care
- Care Coordination and Wraparound services
- Mental health therapy and supports such as The Clinic @ SaintA, Family Preservation, Caregiver Support, Integrated Community Treatment
- Professional education and clinical consultation (for organizations, schools, and individual/family)
Interested parties please submit a cover letter and resume online.
Minority candidates are strongly encouraged to apply.
Equal Employment Opportunity: Minority/Female/Handicapped/Veteran
Job Summary
Start Date
Immediate
Employment Term and Type
Regular, Full Time
Hours per Week
40+
Salary and Benefits
Salary depends on experience and education. Exceptional comprehensive benefits package! Generous Paid Time Off (PTO), 7 Paid Holidays, Wellness/Fitness Reimbursement, Longevity Dedication Award, Medical, Dental, Vision, Flexible Spending Account, Group Term Life Insurance, Short Term Disability, Long Term Disability, 403b Retirement Savings Plan with generous employer match.
Required Education
Associate Degree
Required Experience
7+ years
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