Teller - East Troy - Part Time
East Troy, WI 
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Job Description

Hours/Schedule*:

Business hours are: Sunday 10am-3pm, Monday - Friday 10am-7pm, Saturday 10am-4pm

20-29 hours/week

*Hours may change at any time based upon business needs

Description:

Responsible for handling basic transactions for customers in a friendly and efficient manner, in conformance with the established policies and procedures. Also responsible for maintaining and balancing a teller window, providing high quality customer service and cross selling Bank products and services.


Essential duties and responsibilities:

  • Represents the Bank to customers in a courteous, professional manner
  • Processes transactions in an enthusiastic, courteous, and prompt manner in conformance with policies and procedures
  • Provides customers with outstanding service
  • Cross sells Bank products to customers
  • Maintains and balances a teller drawer
  • Views basic account history and answers account questions
  • Processes Vertex transaction including but not limited to: deposits, withdrawals, loan payments, check cashing, money orders, cashier's checks
  • Answers the phone and assists customers as needed
  • Sells gift cards
  • Processes check orders/reorders
  • Processes cash advances
  • Closes checking/savings accounts
  • Processes stop payments
  • Processes changes of address
  • Processes coin orders
  • Processes wire transfers
  • Unlocks and resets NetTeller
  • Processes Add on CD deposits/batching
  • All other duties as assigned

These additional duties may be assigned based upon branch need:

  • Safe Deposit Box access
  • ATM Balancing
  • Vault
  • Override authority

Critical Competencies:

  • Accuracy
  • Customer Service Excellence
  • Teamwork

Requirements:

  • High School Diploma or GED required
  • Prior banking experience preferred
  • 6 months or more related experience in customer service and cash handling required
  • Compliance with all applicable regulations including the Bank Secrecy Act
  • High level of professionalism
  • Basic computer skills, using Word, Excel, Internet, e-mail, and other data or software programs and applications
  • Professional communication skills
  • High level of confidentiality
  • Excellent organizational skills
  • Accuracy
  • Teamwork


****Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities****


Our company is an equal opportunity/affirmative action employer. Applicants can learn more about their rights by viewing the federal "EEO is the Law" poster at http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf.

 

Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Part Time
Hours per Week
20-29 hours/week
Work Hours (i.e. shift)
are: Sunday 10am-3pm, Monday
Required Education
High School or Equivalent
Required Experience
0 to 1 year
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