Lead Care Coordinator - REACH Program
Milwaukee, WI 
Posted 6 days ago
Job Description

Job Purpose:
The Lead Care Coordinator provides services to families and support Care Coordinators and program leadership in a manner that exemplifies the values and mission of SaintA and Wraparound Milwaukee to ensure quality, strength-based, and community-based care that is aligned with the beliefs, values, and culture of the family.


  • Assists Program Supervisor with facilitating program requirements including, but not limited to, monitoring contract outcomes, staff consultation, crisis intervention, and conflict resolution strategies for care coordinators to ensure family centered and strength-based service delivery
  • Provides coaching and support to care coordinators by providing clinical direction, attending court hearings or team meetings, facilitating training, and reviewing documentation for accuracy and strength-based language
  • Facilitates all aspects of care coordination services for a half case load including, but not limited to creating an individualized Plan of Care and Crisis Plan based on identified strengths and needs of the family, providing or securing support and crisis/emergency services for the child/family, facilitating team meetings and home visits, and testifying in court, as required
  • Minimum of a bachelor’s degree in Social Work or a related field
  • Minimum of 1 year of Wraparound Care Coordination experience required
  • Excellent communication skills, both oral and written, and demonstrated ability to work effectively with others in a team setting
  • Highly organized and able to balance the competing demands of multiple tasks and priorities in order to meet program deadlines
  • Own transportation, valid driver’s license with an acceptable driving record, meet agency auto insurance requirements

Position Details:
  • Full-Time
  • Monday through Friday (first shift); to include some evenings and weekends
  • Flexibility as needed to meet the needs of the families
  • Frequent local travel required. May include transportation of clients
  • Required On Call Rotation
  • Reports directly to the Care Coordinator Supervisor

Organizational Information:
SaintA is a Wisconsin provider of family centered care and educational services. SaintA has an acute focus on trauma informed care (TIC), which is a philosophy and practice that acknowledges the profound effects of trauma on the developing brain. Together with our families, SaintA works to recognize the neurobiological effects of trauma and address them with evidence-informed care, leading to healing, resiliency, and the ability to live stable, successful lives.
SaintA provides a rich continuum of services, including:
  • Child Welfare and Foster Care
  • Support for youth who have aged out of care
  • Care Coordination and Wraparound services
  • Mental health therapy and supports such as Family Preservation, Caregiver Support, Functional Family Therapy and Parent Assistance & Advocacy
  • Professional education and clinical consultation (for organizations, schools, and individual/family)

For more information, visit our website: www.sainta.org

Interested parties please submit a cover letter and resume online.

Minority candidates are strongly encouraged to apply.

Equal Employment Opportunity: Minority/Female/Handicapped/Veteran


Job Summary
Start Date
Employment Term and Type
Regular, Full Time
Hours per Week
Work Hours (i.e. shift)
Salary and Benefits
Salary depends on experience and education. Exceptional comprehensive benefits package! Generous Paid Time Off (PTO), 7 Paid Holidays, Wellness/Fitness Reimbursement, Longevity Dedication Award, Medical, Dental, Vision, Flexible Spending Account, Group Term Life Insurance, Short Term Disability, Long Term Disability, 403b Retirement Savings Plan with generous employer match.
Required Education
Bachelor's Degree
Required Experience
1+ years
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